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Audio Problems


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#1 choked

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Posted 10 February 2012 - 10:21 AM

Has anyone had audio problems? I have an ear-piercing noise (hard to describe) when I open the software. I should mention it's the upgrade 3 Plus.
I also interfears with my Microsoft LifeCam by turning it on and the 'screech' comes thru it as well. I
want my money back!

Edited by choked, 10 February 2012 - 10:24 AM.


#2 ogdens

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Posted 10 February 2012 - 10:33 AM

View Postchoked, on 10 February 2012 - 10:21 AM, said:

Has anyone had audio problems? I have an ear-piercing noise (hard to describe) when I open the software. I should mention it's the upgrade 3 Plus.
I also interfears with my Microsoft LifeCam by turning it on and the 'screech' comes thru it as well. I
want my money back!


Go here for refund  http://www.roxio.com.../cs_refund.html

#3 sknis

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Posted 10 February 2012 - 12:01 PM

View Postchoked, on 10 February 2012 - 10:21 AM, said:

Has anyone had audio problems? I have an ear-piercing noise (hard to describe) when I open the software. I should mention it's the upgrade 3 Plus.
I also interfears with my Microsoft LifeCam by turning it on and the 'screech' comes thru it as well. I
want my money back!

Are you installing this on a laptop with a built in microphone  you may be getting feedback from the cameras mic?  What operating system?  Please more details so we can track down the issue.  

Were you able ot install the program with no problems.  Di you have problems with the earlier version.  Dod you have the caprute device plugged in when you instlled this program. Tell us about  how you have the audio set up in your operating system and what settings?

Edited by sknis, 10 February 2012 - 12:11 PM.

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#4 myguggi

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Posted 10 February 2012 - 12:59 PM

View Postchoked, on 10 February 2012 - 10:21 AM, said:

Has anyone had audio problems? I have an ear-piercing noise (hard to describe) when I open the software. I should mention it's the upgrade 3 Plus.
I also interfears with my Microsoft LifeCam by turning it on and the 'screech' comes thru it as well. I
want my money back!

Disable the LifeCam when you are capturing.  VHS2DVD3 does not interfere with the LifeCam, it is most likely the other way around and that is why you are getting the screech. I have the same thing happening when the WebCam is enabled.

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#5 choked

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Posted 11 February 2012 - 12:05 PM

View Postmyguggi, on 10 February 2012 - 12:59 PM, said:

Disable the LifeCam when you are capturing.  VHS2DVD3 does not interfere with the LifeCam, it is most likely the other way around and that is why you are getting the screech. I have the same thing happening when the WebCam is enabled.


#6 choked

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Posted 11 February 2012 - 12:10 PM

Thanks to everyone for responding. I uninstalled Microsoft LifeCam
and I still get the screeching.

Roxio 2010 was working fine but since I upgraded to 3 Plus I'm
having this problem. The LifeCam was as well until I installed
3 Plus. So now I have 2 pieces of software that doesn't work!!!

#7 ogdens

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Posted 11 February 2012 - 12:20 PM

View Postchoked, on 11 February 2012 - 12:10 PM, said:

Thanks to everyone for responding. I uninstalled Microsoft LifeCam
and I still get the screeching.

Roxio 2010 was working fine but since I upgraded to 3 Plus I'm
having this problem. The LifeCam was as well until I installed
3 Plus. So now I have 2 pieces of software that doesn't work!!!


Re read post #3 and answer the questions..... the more you tell us, the sooner we can help.

#8 myguggi

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Posted 11 February 2012 - 12:39 PM

View Postchoked, on 11 February 2012 - 12:10 PM, said:

Thanks to everyone for responding. I uninstalled Microsoft LifeCam
and I still get the screeching.

Roxio 2010 was working fine but since I upgraded to 3 Plus I'm
having this problem. The LifeCam was as well until I installed
3 Plus. So now I have 2 pieces of software that doesn't work!!!

There was no need to uninstall the LifeCam, just disable it.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#9 Merlin1820

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Posted 30 April 2012 - 05:26 PM

I have the same problem after updating to DVD 3 Plus.  I am trying to convert home videos and the software is trying to grab the sound through the computer microphone instead of the USB plug.  Why?  How can I change this?  Getting very frustrated.

#10 grandpabruce

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Posted 30 April 2012 - 06:10 PM

View PostMerlin1820, on 30 April 2012 - 05:26 PM, said:

I have the same problem after updating to DVD 3 Plus.  I am trying to convert home videos and the software is trying to grab the sound through the computer microphone instead of the USB plug.  Why?  How can I change this?  Getting very frustrated.

Disable your computer microphone, and see if your problem is corrected.
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