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Smart Sound Not There


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#1 Guy1234

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Posted 22 February 2012 - 05:26 PM

Hi, I had a special version of Roxio 2009, bought Roxio Pro 2012, things going well but cannot find smart sound, it just didn't follow, I can add musi but cannot find all the speciall effects ( sounds).... I see the file but just cannot link it to add sound file..... do I have to reinstall 2012 and delete 2009 completely? How many times can I reinstall 2012?

Thanks for the help and sorry for the poor english, french guy here :-)

Merci !!!!!

#2 Jim_Hardin

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Posted 23 February 2012 - 02:27 AM

There has been a discussion about what is included in the SE version, HERE, but no one has mentioned the presence or lack of SmartSound... :(

If you don't see it in VideoWave - Add Background Audio, I would guess it is not part of that software Version :huh:

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I would also be present on your Windows Start Menus:

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#3 tbrewst

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Posted 23 February 2012 - 05:27 AM

When you installed 2012 Pro did you install both discs?
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#4 Jim_Hardin

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Posted 23 February 2012 - 06:19 AM

Good point Terry! ;)

Disc 2 is where it lives.

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#5 Guy1234

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Posted 24 February 2012 - 05:14 PM

Well, thank you fro the reply, I see the smart sound file, but just cannot get to it, when I installe Roxio Pro 2012, I used only the first CD, then the next day, i put the next CD in, that could be my mistake

1)Can I re-intall Roxio completely, start over and install the 2 CDs ?
THANK YOU,

Guy

#6 myguggi

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Posted 24 February 2012 - 08:39 PM

View PostGuy1234, on 24 February 2012 - 05:14 PM, said:

Well, thank you fro the reply, I see the smart sound file, but just cannot get to it, when I installe Roxio Pro 2012, I used only the first CD, then the next day, i put the next CD in, that could be my mistake

1)Can I re-intall Roxio completely, start over and install the 2 CDs ?
THANK YOU,

Guy

SmartSound is installed from the 2nd disc? Did you install that?

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#7 Guy1234

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Posted 01 March 2012 - 06:35 PM

I did but not immediately.I put in the second cd on a coupl of days after, my mistake,  I hesitate to reinstalle the whole thing, I,M affraid that I have so many installation with the CD...

#8 Jim_Hardin

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Posted 02 March 2012 - 02:06 AM

View PostGuy1234, on 01 March 2012 - 06:35 PM, said:

I did but not immediately.I put in the second cd on a coupl of days after, my mistake,  I hesitate to reinstalle the whole thing, I,M affraid that I have so many installation with the CD...
Not unless you wear out the disc's! :lol:

Use Explorer and look at Disc 2. Is it there?
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#9 Guy1234

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Posted 03 March 2012 - 05:01 AM

View PostJim_Hardin, on 02 March 2012 - 02:06 AM, said:

Not unless you wear out the disc's! :lol:

Use Explorer and look at Disc 2. Is it there?


Thnak you so much for your help..... Yes when I explore it I see it......

#10 Jim_Hardin

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Posted 03 March 2012 - 05:54 AM

So where are you now???

You have installed the 2nd disc, right?

You rebooted your PC.

..and if you click Add Background Audio in VideoWave, what happens now?

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Edited by Jim_Hardin, 03 March 2012 - 06:04 AM.

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