Roxio Cineplayer® With 3D And Bd
#1
Posted 23 February 2012 - 12:25 PM
I purchased the full CinePlayer BD with 3D 5.6.1 and loaded it on a computer I am building for a friend. I have the ASUS Black 12X BD-ROM 16X DVD-ROM 48X CD-ROM SATA Internal Blu-ray Drive Model BC-12B1ST/BLK/B/AS - OEM
installed as the drive. We are running 8GB RAM with an AMD Phenom II 1090T processor and a XFX HD-667X-ZWF4 Radeon HD 6670 1GB 128-bit GDDR5 PCI Express 2.1 x16 HDCP Ready Video Card.
When I put a disk in the drive, nothing happens. When I attempt to recognize the drive from within the software, nothing happens. I can play DVD's all day long.
I have only tried this with a Rocky BD.
Any thoughts??
Thanks
George
#2
Posted 23 February 2012 - 01:52 PM
Coach George, on 23 February 2012 - 12:25 PM, said:
I purchased the full CinePlayer BD with 3D 5.6.1 and loaded it on a computer I am building for a friend. I have the ASUS Black 12X BD-ROM 16X DVD-ROM 48X CD-ROM SATA Internal Blu-ray Drive Model BC-12B1ST/BLK/B/AS - OEM
installed as the drive. We are running 8GB RAM with an AMD Phenom II 1090T processor and a XFX HD-667X-ZWF4 Radeon HD 6670 1GB 128-bit GDDR5 PCI Express 2.1 x16 HDCP Ready Video Card.
When I put a disk in the drive, nothing happens. When I attempt to recognize the drive from within the software, nothing happens. I can play DVD's all day long.
I have only tried this with a Rocky BD.
Any thoughts??
Thanks
George
Is this a new purchase and where did you purchase it?
Roxio only shows one CinePlayer on their website 'Roxio CinePlayer® with 3D' here http://www.roxio.com...d/overview.html
It's not BD Blu ray player!
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .
Do not post your email address on any public forum!
#3
Posted 23 February 2012 - 02:37 PM
After digging deepter and contacting them, they admitted that their listing is a mistake and the will drop it. Regardless, I have been charged and Roxio doesn't have a record of the order, even though my PayPal acct shows DigitalRiver US Inc as the recepient of the payment.
A total Cluster.
#4
Posted 23 February 2012 - 02:38 PM
cdanteek, on 23 February 2012 - 01:52 PM, said:
Roxio only shows one CinePlayer on their website 'Roxio CinePlayer® with 3D' here http://www.roxio.com...d/overview.html
It's not BD Blu ray player!
#5
Posted 23 February 2012 - 02:44 PM
Coach George, on 23 February 2012 - 02:37 PM, said:
After digging deepter and contacting them, they admitted that their listing is a mistake and the will drop it. Regardless, I have been charged and Roxio doesn't have a record of the order, even though my PayPal acct shows DigitalRiver US Inc as the recepient of the payment.
A total Cluster.
Quote
Roxio has an unconditional 30-day money back guarantee* for products purchased directly from Roxio through our online store or over the telephone with our Inside Sales department. Shipping charges will not be refunded. To request a refund, please go to www.findmyorder.com and login with your order details then click Return.
Purchases made from vendors other than Roxio are subject to the return and/or refund policies of the vendor and cannot be returned through Roxio or Digital River.
http://www.roxio.com...ny/contact.html
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .
Do not post your email address on any public forum!
#6
Posted 23 February 2012 - 03:00 PM
cdanteek, on 23 February 2012 - 02:44 PM, said:
The site can't find the order. I have submitted an email to customer support.
We will see.
Should the worse happen, I will open a case with PayPal.
Thanks
George
#7
Posted 23 February 2012 - 03:15 PM
Coach George, on 23 February 2012 - 03:00 PM, said:
The site can't find the order. I have submitted an email to customer support.
We will see.
Should the worse happen, I will open a case with PayPal.
Thanks
George
Look Up Your Order
https://shop.roxio.c...US&SiteID=sonic
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .
Do not post your email address on any public forum!
#8
#9
Posted 23 February 2012 - 03:41 PM
Coach George, on 23 February 2012 - 03:28 PM, said:
Order Search Results
No orders were found "
Invoice
Order Date: 2/23/2012
Order Number: 12168803922
1-877-793-7480 (Monday - Friday, 9:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays) .
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .
Do not post your email address on any public forum!
#11
Posted 24 February 2012 - 11:10 AM
cdanteek, on 23 February 2012 - 03:41 PM, said:
I can not get a person to talk with and my email request for help has so far been ignored.
Do you have any other thoughts or suggestions?
Thanks
George
#12
Posted 24 February 2012 - 11:31 AM
Coach George, on 24 February 2012 - 11:10 AM, said:
I can not get a person to talk with and my email request for help has so far been ignored.
Do you have any other thoughts or suggestions?
Thanks
George
Did you check you e-mail spam folder? Sometimes the e-mail from Roxio is diverted there.
Did you call during Roxio business hours?
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#13
Posted 24 February 2012 - 11:39 AM
sknis, on 24 February 2012 - 11:31 AM, said:
Did you call during Roxio business hours?
I just have to wait.
#14
Posted 25 February 2012 - 02:57 AM
Coach George, on 24 February 2012 - 11:39 AM, said:
I just have to wait.
Hi Coach
Wr have been working this all day yesterday and there has been progress made though we are not 100% yet. If you can't get help by Monday morning (we're off for the weekend), let me know.
Jon
#15
Posted 25 February 2012 - 04:24 AM
jonatsonic, on 25 February 2012 - 02:57 AM, said:
Wr have been working this all day yesterday and there has been progress made though we are not 100% yet. If you can't get help by Monday morning (we're off for the weekend), let me know.
Jon
#16
Posted 26 February 2012 - 08:25 AM
Thank You!
Too bad Roxio does not sell BD player software.
George
#17
Posted 26 February 2012 - 08:32 AM
Coach George, on 26 February 2012 - 08:25 AM, said:
Thank You!
Too bad Roxio does not sell BD player software.
George
They did!
IMO the constant encryption key updating had to cost $$$ again, and again, and again.
Get the picture?
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .
Do not post your email address on any public forum!
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users







