5 replies to this topic

[twood]

I just bought roxio creator 12 and i installed. But when i click on edit video advanced that is when the error comes up. Microsoft was no help. I am turning to you guys hopfully someone has had this problem and knows what is wrong. Thanks

[Jim_Hardin]

Discs or Download?

First steps to take:

Follow the Prep Steps to the letter!

Then start to Install the Program, only choose Repair when it is offered.

Main thing is Turn OFF your AV software and not load any startup programs which might be interfering with the install of the program

[twood]

Jim_Hardin, on 29 February 2012 - 01:56 PM, said:

Discs or Download?

First steps to take:

Follow the Prep Steps to the letter!

Then start to Install the Program, only choose Repair when it is offered.

Main thing is Turn OFF your AV software and not load any startup programs which might be interfering with the install of the program

It was a disk i got from best buy. everything was closed just loaded the program and get the error. what is video wave

[Jim_Hardin]

"Closed" is not the same as turned off in Startup!!!

Edit Video-Advanced = VideoWave

It is obviously corrupted, try following what I suggested and run the Repair.

[twood]

Jim_Hardin, on 01 March 2012 - 12:58 PM, said:

"Closed" is not the same as turned off in Startup!!!

Edit Video-Advanced = VideoWave

It is obviously corrupted, try following what I suggested and run the Repair.

Jim thanks for your help, I did the setup like the link told me to but still same error. Then i repaired Roxio still get the error. I am lost ready to buy new laptop haha

[Jim_Hardin]

Perhaps you should provide your system details like I have in my signature.