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mliddle

Download Manager Not Getting Past "starting"

Question

I am trying to download the product now. The downloader downloaded successfully, but when I run it, the window opens and remains blank while the little circle on the cursor spins. Behind the main window is a little pop-up that says Starting... it never goes any further. I have tried it on 2 different machines (both running Win7, one with Ultimate, the other Home). I have tried re-booting the machines, and disabling the norton smart firewall.

 

Any ideas?

Thanks

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2 answers to this question

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Which version did you purchase?

 

I bought the electronic download of the most recent....

 

Roxio Creator 2012 Pro - ESD (Email)

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