Jump to content

Roxio Community

Roxio 2012 Pro Installation Interrupted - Win 7 X64


  • Please log in to reply
1 reply to this topic

#1 MarkD64

MarkD64

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 07 March 2012 - 05:40 PM

I have a new Dell Windows 7 x64 system and trying to install Roxio 2012 Pro.  I was getting interruption errors initially with the DotNet351 install and was able to work with support to get past that issue.  Then the next component was DirectX (FEB10) issue and interrupted install.  I rigged the DirectX install folder from the downloaded DirectX 3.5.1 install files and got past that error.

Now the install is interrupted at the RoxioCentral_6x application with exit code 1603.  Has anyone installed the complete set of applications successfully?  The installation program is terrible and should not have as many issues as I am encountering.  So far support just keeps having me uninstall and reinstall and stops at the same place.  Log file is attached.

Any suggestions?

Attached Files



#2 Sonic Boom

Sonic Boom

    Digital Master

  • Roxio Staff
  • 668 posts
  • Gender:Male

Posted 07 March 2012 - 07:21 PM

You have errors reading from the device. Could be the disk is corrupt or the drive is just not able to read it. I'll send you some download links to try.


MSI (s) (A8:9C) [19:12:53:990]: Product: Roxio Creator 2012 Pro -- Error 1335. The cabinet file 'Disk1' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

Error 1335. The cabinet file 'Disk1' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
Du Tran
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users