LogFile 12-03-09 19-40.zip679.92K3 downloadsHi there - just purchased a hard copy of creator 2012 pro. When I tried installing disc 1, I get an error saying "installation was interupted" and the installation will not proceed ???? Anyone have any advice for a newb ? I am running a brand new machine with windows 7 home.
Thanks - Randy
I have attached the log files - most suggestions are beyond my abilities - can anyone dumb down the solution to this problem
Hi there - just purchased a hard copy of creator 2012 pro. When I tried installing disc 1, I get an error saying "installation was interupted" and the installation will not proceed ???? Anyone have any advice for a newb ? I am running a brand new machine with windows 7 home.
Thanks - Randy
Titled "Creator 2012 Loading Problem"
I would say a Installation problem.
I will move the thread to the Installation/Uninstallation/Update forum for C2012.
Sonic Boom is Roxio's installation specialist and will see it there.
Remember it's Friday night and he is probably off for the weekend.
Have a read in that forum you may find a fix!
cd ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ My Computer Specs click show.
Spoiler
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64 & W-8 Pro x64 .. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner. 2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives. 3.Click here CD-DVD Speed 4.Click here CD-DVD Speed - A user guide 5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x. 6.Click hereYou can no longer access the CD drive or the DVD drive. 7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here 8.Click here How to uninstall IE 7 and WMP 11. 9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application 10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.). 11.Click here Complete Uninstall of Creator 2011 & Creator 2012 12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7) 13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP) 14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista 15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP 16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility 17. Click here Finding Your Computer Specs And Roxio Software Version Number.
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LogFile 12-03-09 19-40.zipHi there - just purchased a hard copy of creator 2012 pro. When I tried installing disc 1, I get an error saying "installation was interupted" and the installation will not proceed ???? Anyone have any advice for a newb ? I am running a brand new machine with windows 7 home.
Thanks - Randy
I have attached the log files - most suggestions are beyond my abilities - can anyone dumb down the solution to this problem
It's difficult when you add to your original post as a edit!
Post a reply that goes on the bottom of the thread, easier to follow.
Quote
Action InstallActions.ROXIOCENTRAL_6X.Install failed with exit code 1603.
03/09/12 19:40:32 - Installation failed with error code 1603
03/09/12 19:40:32 - Rolling back installation
I don't remember a fix posted for that so Sonic Boom is your best bet.
cd ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ My Computer Specs click show.
Spoiler
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64 & W-8 Pro x64 .. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner. 2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives. 3.Click here CD-DVD Speed 4.Click here CD-DVD Speed - A user guide 5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x. 6.Click hereYou can no longer access the CD drive or the DVD drive. 7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here 8.Click here How to uninstall IE 7 and WMP 11. 9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application 10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.). 11.Click here Complete Uninstall of Creator 2011 & Creator 2012 12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7) 13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP) 14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista 15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP 16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility 17. Click here Finding Your Computer Specs And Roxio Software Version Number.
E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .
Do not post your email address on any public forum!
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
Yes I am installing it to the hard-drive - I am following setup steps recommended in the wizard. I get to the install point where it says "rolling back microsoft.net " then it goes into the "installation interrupted" message.
Does this sound "fixable" ?
Thanks - Randy
Corrupt files. Sending you download links to try out.
MSI (s) (90:50) [19:40:30:699]: Product: Roxio Creator 2012 Pro -- Error 1335. The cabinet file 'Disk1' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
Error 1335. The cabinet file 'Disk1' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
Du Tran
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions