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Creator 2012 Purchase-Probably My Mistake


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#1 MOMZBLNG

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Posted 09 March 2012 - 07:49 PM

can't share,never asks for email address. can't save, never asks where to save it. missing face filter, or is that something else I have to buy? ARGH!! Level of frustration?...10 haven't even tried video or music.

#2 myguggi

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Posted 09 March 2012 - 08:13 PM

View PostMOMZBLNG, on 09 March 2012 - 07:49 PM, said:

can't share,never asks for email address. can't save, never asks where to save it. missing face filter, or is that something else I have to buy? ARGH!! Level of frustration?...10 haven't even tried video or music.

I have no idea what you are trying to explain.
Share what? Who doesn't ask for an e-mail address.? Save what? Save where?......

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#3 Jim_Hardin

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Posted 10 March 2012 - 03:32 AM

:lol:  :D  :lol:  since it is not 'Video' and it not 'Music' and none of this exists in 'Data', may we assume you are under the Photo tab???

I am guessing from there you are using Email...

Attached File  email 1.jpg   128.35K   0 downloads


You should get the Add Photo Screen (with conversion info):

Attached File  email 2.jpg   102.57K   0 downloads


Then your message should pop up:

Attached File  email 3.jpg   97.94K   0 downloads

(this assumes you pointed it to your default email program ;) )

FaceFilter Studio 2, is a Separate Program and not found in the Creator 2012 interface :huh:

It is located in your Start Menu:

Attached File  FaceFilter Studio2.jpg   71.39K   0 downloads


Edit: One of the other regulars here just reminded me we did discover a fluke in the email last September! (i forgot - thanks karri!)

You have to turn off the HTML formating for it to work right:

Attached File  Fix 1.jpg   105.03K   0 downloads

Attached File  Fix 2.jpg   101.84K   0 downloads


Edited by Jim_Hardin, 10 March 2012 - 04:33 AM.

Posted Image

#4 MOMZBLNG

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Posted 14 March 2012 - 07:42 AM

Thank you for your input. The email issue was resolved by un-clicking the HTML box. Took me days to install the facefilter because I couldn't find the product serial # for registering it. Once located,(after much hair pulling and gnashing of teeth) it too was resolved. Thanks again.  :)

Edited by MOMZBLNG, 14 March 2012 - 07:43 AM.


#5 cwil

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Posted 23 March 2012 - 10:19 PM

Jim, I was just browsing the forum and would like to complement you for thinking thru what was asked and providing an answer with screen shots.  If other moderators would take the time and not belittle folks Roxio would be better off.




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