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Creator 2012 Fails To Start


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#1 ppepluto

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Posted 12 March 2012 - 07:34 PM

I have spent 2 days trying unsuccessfully to install Creator 2012.  Installation completes with no errors but the program fails to start after the reboot following installing Disc 1.  I'm running Windows 7 Home Premium (x64) Service Pack 1 with 8.00 GB of memory.  I have verified that I have the latest Microsoft Visual C++ 2008 and ensured Windows Update has been run to ensure latest updates have been applied.  During the installation of Disk 1 I was prompted to check for updates which I did.  Any suggestions....  BTW Creator 2010 worked fine.

#2 Jim_Hardin

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Posted 13 March 2012 - 12:45 AM

You need to attach the Log Files :huh:

HERE
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#3 Sonic Boom

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Posted 13 March 2012 - 06:57 AM

Try the solutions posted here

http://forums.suppor...-runtime-issue/
Du Tran
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions




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