Just installed Creator 2012 Pro. I wanted to open an existing MPG file to start learning to edit.
All I get is " Rox Wizard Launcher Module has stopped working.
Another dialog box tells me The feature I am trying to use is on a network resource that is unavailable.
Then it wants a path to a folder containing the installation package ' Roxio Creator 2012 PRO .msi
I am on a Windows 7 machine with ample memory. the video I wish to access is on a USB drive and I have no clue where the requested .msi installer file would be.
Searching the C drive has not revealed any such file.
Any ideas?
Many thanks.
J
2
Rox Wizard Launcher Problem
Started by
SirJames
, Mar 13 2012 09:53 AM
3 replies to this topic
#2
sknis
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- Digital Guru
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- 25,024 posts
Digital Guru
- Gender:Male
Posted 13 March 2012 - 10:56 AM
SirJames, on 13 March 2012 - 09:53 AM, said:
Just installed Creator 2012 Pro. I wanted to open an existing MPG file to start learning to edit.
All I get is " Rox Wizard Launcher Module has stopped working.
Another dialog box tells me The feature I am trying to use is on a network resource that is unavailable.
Then it wants a path to a folder containing the installation package ' Roxio Creator 2012 PRO .msi
I am on a Windows 7 machine with ample memory. the video I wish to access is on a USB drive and I have no clue where the requested .msi installer file would be.
Searching the C drive has not revealed any such file.
Any ideas?
Many thanks.
J
All I get is " Rox Wizard Launcher Module has stopped working.
Another dialog box tells me The feature I am trying to use is on a network resource that is unavailable.
Then it wants a path to a folder containing the installation package ' Roxio Creator 2012 PRO .msi
I am on a Windows 7 machine with ample memory. the video I wish to access is on a USB drive and I have no clue where the requested .msi installer file would be.
Searching the C drive has not revealed any such file.
Any ideas?
Many thanks.
J
Looks like you have a bad installation. I'm moving this topic to that section; one of the Roxio installation experts has been visiting that section frequently.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
Sonic Boom
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- Roxio Staff
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- 668 posts
Digital Master
- Gender:Male
Posted 16 March 2012 - 08:19 AM
Uninstall and try installing from the download links I sent.
Du Tran
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
#4
SirJames
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- Members
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- 2 posts
Newbie
Posted 18 March 2012 - 10:59 AM
Sonic Boom, on 16 March 2012 - 08:19 AM, said:
Uninstall and try installing from the download links I sent.
Now when I try to open a simple MPG file which Windows Media Player has no problem playing Using CineMagic I get "Please wait while Windows configures Roxio Creator 2012 Pro. After that "You Must restart..." no number of restarts solves this issue. I had a file open one time with VideoWAve but there was no audio. Then it all froze.
Help! I have invested so much time (3 months now) and money and if i had simply bought a Mac i would be done with the project by now.
any new ideas?
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