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RichjB

Wanted Ntsc, Got Pal

Question

I have burned a few DVDs over the months with few problems (they were burned in (I believe) the NTSC standard) :) . DVDs that I have burned recently now are encoded in the PAL standard and will not play on my DVD player :( .

 

Can anyone tell me how I get back to burning in the NTSC mode? I do not know what made the format change from NTSC to PAL.

 

Rich

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PAL or NTSC is decided automatically, based on your Windows Install... :huh:

 

There is NO setting for you to touch within the software!

 

So what has changed on your PC that could cause this? Something in Windows???

 

I would recommend you contact Roxio Support at the same time in case they have information that is not available to me ;)

 

Customer Support

877-793-7471 normal business hours, Mon – Fri, 9:00 AM to 6:00 PM EST (North America only)

Edited by Jim_Hardin

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PAL or NTSC is decided automatically, based on your Windows Install... :huh:

 

There is NO setting for you to touch within the software!

 

So what has changed on your PC that could cause this? Something in Windows???

 

I would recommend you contact Roxio Support at the same time in case they have information that is not available to me ;)

 

Customer Support

877-793-7471 normal business hours, Mon – Fri, 9:00 AM to 6:00 PM EST (North America only)

 

Thanks Jim. I did change my settings a little while ago to have my Word doc measurements in cm rather than inches. Maybe I did something then. I'll contact Roxio Support and post the outcome.

 

Rich

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Thanks Jim. I did change my settings a little while ago to have my Word doc measurements in cm rather than inches. Maybe I did something then. I'll contact Roxio Support and post the outcome.

 

Rich

I hope it could survive a minor in an unrelated program :huh:

 

Please let us know what you find out!

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Hi again Jim,

 

It's been a while but I did resolve my problem. I contacted Roxio's Tech Support but they didn't seem to have much idea until one of their techies mentioned the settings on the 'Computer' tab. When I selected that tab and viewed the settings, I noticed that the output format was PAL. Ah ha I thought - we've found the answer :blink: . I set it to NTSC and tried to burn again but no joy! So much for tech support :glare: .

 

Having been around Windows-based PCs for many years I new the standard approaches to fixing problems. The first approach is - you've got it - re-boot. I tried that but it didn't help. The next line of attack is - re-install software. Bingo - it worked so I'm now an almost happy camper :) !

 

Except that I toasted my DVD writer yesterday (I walked into it when the tray was open - Ahhhh :angry: ) so had to go buy a new one. The old one was 16x, the new one is 22x. Now, when I insert a blank DVD-R 1-16x DVD, Easy DVD... does not even see it! The DVD unit plays already recorded DVDs fine. So here's my question - is there a setting in Easy VHS to DVD 3 where I can indicate the write speed of 16x?

 

Well, that was a load of words for a simply question - I hope you get this far!

Richard

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The issue now is that he can't use his new optical burner to burn let alone burn at the reduced speed.

 

Don't worry about the speed; the program will adjust to the best speed for the burner and the discs.

 

Does Windows see your burner?

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