I have verified that the Device Manager entries are present as mentioned in another thread
Screen capture is attached.
Is there any way to troubleshoot the Video Capture USB hardware?
I note on the Roxio website that there is an upgrade to Easy VHS to DVD v. 3 software. Could this solve the problem? Does the upgrade contain upgraded hardware?
I'm still working a different problem regarding installing Creator 2011 on my laptop (running Windows 7 Home Premium) instead of my desktop (running Windows 7 Professional). This is on a different thread.
Thanks for any help.