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pyschosoul

Audio Problems, Please Advice

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hello to anyone willing to help me.

i've had my game cap for a while and i have not used it for a simple fact its not working properly.

 

my game cap will only record if i change the audio line from the actual device to the mic on my laptop.

the video will record fine without it, but when i try to record it with audio it decides that it wont take it and i get "unknown capture error" with just that.

 

i'd like to know if any one has come to this same situation and has found a solution. i would like a clear answer and not a redirect because nothing i've researched has come up with a solution. i would to say i wasted 100$ on something that wont work.

 

thank you all in advance for any help i receive.

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hello to anyone willing to help me.

i've had my game cap for a while and i have not used it for a simple fact its not working properly.

 

my game cap will only record if i change the audio line from the actual device to the mic on my laptop.

the video will record fine without it, but when i try to record it with audio it decides that it wont take it and i get "unknown capture error" with just that.

 

i'd like to know if any one has come to this same situation and has found a solution. i would like a clear answer and not a redirect because nothing i've researched has come up with a solution. i would to say i wasted 100$ on something that wont work.

 

thank you all in advance for any help i receive.

 

Tell us about your computer, your operating system and what settings you are using in Windows for your default audio recording device. Thank-you.

 

Oops, I forgot to ask if you updated the program with Service Pack 1 ?

Edited by sknis

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hello to anyone willing to help me.

i've had my game cap for a while and i have not used it for a simple fact its not working properly.

 

my game cap will only record if i change the audio line from the actual device to the mic on my laptop.

the video will record fine without it, but when i try to record it with audio it decides that it wont take it and i get "unknown capture error" with just that.

 

i'd like to know if any one has come to this same situation and has found a solution. i would like a clear answer and not a redirect because nothing i've researched has come up with a solution. i would to say i wasted 100$ on something that wont work.

 

thank you all in advance for any help i receive.

 

 

With the USB Capture Device plugged in do you see what the red arrows point to?

 

post-97-094699900 1333112843.jpg

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Tell us about your computer, your operating system and what settings you are using in Windows for your default audio recording device. Thank-you.

 

Oops, I forgot to ask if you updated the program with Service Pack 1 ?

 

i use an asus n71Vn

 

it runs NVIDIA® GeForce® GT240M , with 1GB DDR3 VRAM; Intel® Core™2 Quad Processor Q9000 : 2 GHz - GHz, ; 2.1ch Altec Lansing® speakersSRS Premium Sound; Genuine Windows® 7 Home Premium, ; Mobile Intel® PM45 Express Chipset +ICH9M

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everything but the mixer volume comes up

 

Are you saying you cant open the Volume Mixer page, if yes, just left click on the Speaker icon in the task bar (bottom right of screen near the clock ).

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Are you saying you cant open the Volume Mixer page, if yes, just left click on the Speaker icon in the task bar (bottom right of screen near the clock ).

 

no when i pull up the volume mixer all the other volume options pop up but the roxio game cap line

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no when i pull up the volume mixer all the other volume options pop up but the roxio game cap line

 

Do you have the program running?

 

Right clcik on the speaker and then select recoridng device. Then:

post-58-007261700 1333197274.png

Edited by sknis

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Do you have the program running?

 

Right clcik on the speaker and then select recoridng device. Then:

 

okay so i didnt have the program running, but when i did run it the "line(roxio game capture)" audio option wasnt there. it only said "roxio game capture"

 

now i did go to my recording devices and i checked and my audio mixer which is "stereo mix - realtek high definition audio"

 

these are things i've checked before and i've yet to find a solution. it still wont work when i use the audio function. i keep getting "unknown capture error" with no error code or explanation.

 

when i plug in my game to the roxio hardware and check the audio line for sound levels my bar on the right end of it does not move. i hope this little side note helps.

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