13 replies to this topic

[hondarider]

Hi All,  I'm using Toast 11 (11.0.5) with OSX (10.6.8).  I haven't had any problems with Toast 11 since
it came out.  I was trying to back up my data today and only got to 99%.  It wasn't totally full, I think
there was about 300MB left on the DVD.  This is the second time that I have burned a back up data disc.
The first time was Jan. 1,2012.  That was OK.  I don't know what update I was at in Jan.  I update whenever
one comes out.  It runs fine with burning a HD DVD.

[tsantee]

Some other users (and myself) have experienced this problem with 11.0.5. The data discs I burned (not spanning) ended up mountable even though I had to force quit Toast when it stalled at 99%. The only fix I know of is to use Toast 11.0.4 instead. If you no longer have it, you can still download that version from the Roxio Software Updates page.

[emasters]

Same situation here -- Toast 10.5 with OS X 10.6.8.  Hangs on Data Disk burning CD at 99%.  Sigh...

[emasters]

BTW, re-installed 11.0.4 and it burns the CDR data disk fine.  Clearly an 11.0.5 software defect.

[hondarider]

tsantee, on 01 April 2012 - 11:06 AM, said:

Some other users (and myself) have experienced this problem with 11.0.5. The data discs I burned (not spanning) ended up mountable even though I had to force quit Toast when it stalled at 99%. The only fix I know of is to use Toast 11.0.4 instead. If you no longer have it, you can still download that version from the Roxio Software Updates page.

Thanks for the information

[Dr. Pepper 6044]

Hello,
I'm new to Toast 11. It just updated to 11.0.6...  Is this an improvement over the previous updates?

:-)  Bill

[jwilleke]

I am on 11.0.6 and still hangs at 99%.

When I used superdrive and gave up after hours of waiting, kill Toast and ended up with cd stuck in SuperDrive on Mac Pro.
Spent some time trying to even get the cd to eject; ended up having to re-boot and catch it at start up.

Issue happens when I burn to a Image file also.

Where are the log files for Toast?

Thanks
-jim

[warlock257]

I was converting a VIDEO_TS folder on my hard drive to a quicktime movie, but it hung at 100%.
I tried duplicating the file while it hung, but it was corrupt.

Using a Macbook 13" 2008
OSX Lion

[tsantee]

warlock257, on 19 April 2012 - 08:55 AM, said:

I was converting a VIDEO_TS folder on my hard drive to a quicktime movie, but it hung at 100%.
I tried duplicating the file while it hung, but it was corrupt.

Using a Macbook 13" 2008
OSX Lion

Are you using Toast 11.0.4, 11.0.5 or 11.0.6?

A workaround could be to choose the Video files setting in the Copy window. Place the VIDEO_TS folder on the desktop or in the Movies folder and then choose DVD in the video tab of the Toast Media Browser. Here you can access individual titles contained in the VIDEO_TS folder. Drag the one(s) you want to the Convert window. You'll get another window where you can do trimming-type edits if you want. Click okay in that window and the title will appear in the Convert window for you to process.

[TomRi]

I have this problem using 10.6.8 and Toast 11.0.6.  File/Save As Disc Image also hangs at 99%, but after Force-Quit of Toast a mountable disk image is left.  After mounting the disk image Disk Utility/First Aid/Verify Disk gives the message

Verifying volume “financial 4/20/2012”
Checking non-journaled HFS Plus Volume.
Checking extents overflow file.
Checking catalog file.
Checking multi-linked files.
Checking catalog hierarchy.
Checking volume bitmap.
Checking volume information.
Volume header needs minor repair
The volume financial 4/20/2012 was found corrupt and needs to be repaired.
Error: This disk needs to be repaired. Click Repair Disk.

Analysis of the disk image by Tech Tool Pro hangs at Remounting Volume.  After Canceling the test Voulume Structures Results says NO validation errors encountered, probably a false report because the testing never ended.

Running DU/DFA/Repair Disk leads to the report

...
The volume financial 4/20/2012 was repaired successfully.
Volume repair complete.Updating boot support partitions for the volume as required.

THe image mounted on the desktop looks OK and now perhaps could be burned.  However, I am not confident that everything would be OK and since this disk is for long term archiving of financial records I need confidence.  

I have downloaded and will revert to Toast 11.0.4, which has worked in the past, and hopefully will still.  

Roxio, please fix this.

[TomRi]

With Toast 11.0.4 I burned and verified two disks.  Not any hint of a problem.  

Toast 11.0.6 has a bug which makes Toast unusable for the simplest processes.  The error is easily replicable.  The error seems the same as reported on earlier versions of Toast 11, which had been corrected by 11.0.4.  

Did anyone at Roxio even try to burn a disk with 11.0.6 before it was released?

Edited by TomRi, 20 April 2012 - 12:48 PM.

[CaptainGoffy]

hondarider, on 01 April 2012 - 10:33 AM, said:

Hi All,  I'm using Toast 11 (11.0.5) with OSX (10.6.8).  I haven't had any problems with Toast 11 since
it came out.  I was trying to back up my data today and only got to 99%.  It wasn't totally full, I think
there was about 300MB left on the DVD.  This is the second time that I have burned a back up data disc.
The first time was Jan. 1,2012.  That was OK.  I don't know what update I was at in Jan.  I update whenever
one comes out.  It runs fine with burning a HD DVD.

Suggest you look at the size of the files you have included in the compilation. Hi def files in a compilation can cause this in my experience. After I converted some to Apple intermediate I successfully burned that compilation without it stalling at 99%

[Guzzetti]

I've had the same problem trying to create a Blu-Ray disk image using Toast pro 11.0.5.  The source files are one ProResHQ non-self-contained high-definition QT file and one self-contained HDV file.  I followed the suggestions of this thread and went back to 11.0.4 with the same result.  The only reason I bought Toast 11 Pro was to make Blu-Ray video disks.  CaptainGoffy suggests converting to Apple Intermediate Codec first, but this is a huge job for Compressor and will, I think, compromise quality.  If I create a Blu-Ray disk image using Compressor 4, can I mount and burn it in Toast 11 or in Apple's Disk Utility?  Is this any good way out of this problem?

[tsantee]

I'm told that version 11.1 should be released in a few days. Hopefully that will resolve the issue.