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Roxio Pro 2010


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#1 dabigguy

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Posted 04 April 2012 - 09:41 AM

all of a sudden when I choose to play movie I get the message"cineplayer has stopped working"!! Mind u I have been using this software w/o issue for 2 years. I uninstalled and re-installed to no avail. I am using w-7 64 bit. I am totally lost....help...please...TU

#2 dabigguy

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Posted 04 April 2012 - 10:07 AM

I bought this software new & it has been enjoyable w/o issue. All of a sudden when I attempt to watch a movie, iso, vob or dvd I get the description above. I uninstalled and reinstalled..what next...still not working????? bummer as Nero 10 platunum does not offer showtime and I depended soley on my Roxio pro 2010!!

Edited by dabigguy, 04 April 2012 - 10:09 AM.


#3 ogdens

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Posted 04 April 2012 - 11:53 AM

View Postdabigguy, on 04 April 2012 - 09:41 AM, said:

all of a sudden when I choose to play movie I get the message"cineplayer has stopped working"!! Mind u I have been using this software w/o issue for 2 years. I uninstalled and re-installed to no avail. I am using w-7 64 bit. I am totally lost....help...please...TU

I have attached a picture of the Roxio Legacy products, which do you have?

1.png

#4 dabigguy

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Posted 04 April 2012 - 01:08 PM

View Postogdens, on 04 April 2012 - 11:53 AM, said:

I have attached a picture of the Roxio Legacy products, which do you have?

Attachment 1.png
Creator pro 2010

#5 dabigguy

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Posted 04 April 2012 - 01:16 PM

View Postogdens, on 04 April 2012 - 11:53 AM, said:

I have attached a picture of the Roxio Legacy products, which do you have?

Attachment 1.png
creator 2010  I am sure u already received my reply...but...:-)!!

#6 cdanteek

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Posted 04 April 2012 - 01:16 PM

View Postdabigguy, on 04 April 2012 - 01:08 PM, said:

Creator pro 2010


Have you tried running repair from the installation disc when offered?

When you uninstalled reinstalled, did you follow something like this?

http://forums.suppor...fessional-x-64/

After reinstalling you need to run the updater in CinePlayer.
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  

#7 dabigguy

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Posted 04 April 2012 - 01:25 PM

View Postcdanteek, on 04 April 2012 - 01:16 PM, said:

Have you tried running repair from the installation disc when offered?

When you uninstalled reinstalled, did you follow something like this?

http://forums.suppor...fessional-x-64/

After reinstalling you need to run the updater in CinePlayer.
No, I didn't run repair when re-installing..how do I get 3 the cineplayer updater?

#8 grandpabruce

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Posted 04 April 2012 - 01:29 PM

View Postdabigguy, on 04 April 2012 - 10:07 AM, said:

I bought this software new & it has been enjoyable w/o issue. All of a sudden when I attempt to watch a movie, iso, vob or dvd I get the description above. I uninstalled and reinstalled..what next...still not working????? bummer as Nero 10 platunum does not offer showtime and I depended soley on my Roxio pro 2010!!

If the repair doesn't work, try the appropriate uninstaller in the following link:

http://forums.suppor...0-not-official/

Edited by grandpabruce, 04 April 2012 - 01:33 PM.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
EVGA GEFORCE GTX 670 2GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#9 dabigguy

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Posted 04 April 2012 - 01:59 PM

View Postgrandpabruce, on 04 April 2012 - 01:29 PM, said:

If the repair doesn't work, try the appropriate uninstaller in the following link:

http://forums.suppor...0-not-official/
Okay..I will play with the repair tomorow...I have updated appropriately. Here's what i find really strange. Cineplayer workks just fine on my desktop with vista and CP worked fine with w-7 until 1 day (about a week ago) I wanted to watch a movie on my laptop &......which lead me 2 re-install thinking it was a fluke & now all this detritis...so to speak..   :(

#10 dabigguy

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Posted 05 April 2012 - 09:05 AM

View Postdabigguy, on 04 April 2012 - 01:59 PM, said:

Okay..I will play with the repair tomorow...I have updated appropriately. Here's what i find really strange. Cineplayer workks just fine on my desktop with vista and CP worked fine with w-7 until 1 day (about a week ago) I wanted to watch a movie on my laptop &......which lead me 2 re-install thinking it was a fluke & now all this detritis...so to speak..   :(
So, did the repair but no so;ution...still get "cineplayer has stopped working" when I attempt to access. What is the particular uninstaller going to do? I'm getting a little fed up  :-(!!

#11 cdanteek

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Posted 05 April 2012 - 12:26 PM

View Postdabigguy, on 05 April 2012 - 09:05 AM, said:

So, did the repair but no so;ution...still get "cineplayer has stopped working" when I attempt to access. What is the particular uninstaller going to do? I'm getting a little fed up  :-(!!


Have you tried running the CinePlayer updater from the program? Or doesn't it run long before crashing?

The uninstaller grandpabruce posted a link to is for C2010 and you choose what operating system your running and it will uninstall the C2010 Suite.
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  

#12 dabigguy

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Posted 05 April 2012 - 01:32 PM

View Postcdanteek, on 05 April 2012 - 12:26 PM, said:

Have you tried running the CinePlayer updater from the program? Or doesn't it run long before crashing?

The uninstaller grandpabruce posted a link to is for C2010 and you choose what operating system your running and it will uninstall the C2010 Suite.
When I attemp to access using play movie the notiification comes up immediately. So I can't updste in CP. I sthis particular uninstaller better than my control paned remove?

#13 grandpabruce

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Posted 05 April 2012 - 01:44 PM

View Postdabigguy, on 05 April 2012 - 01:32 PM, said:

When I attemp to access using play movie the notiification comes up immediately. So I can't updste in CP. I sthis particular uninstaller better than my control paned remove?

Yes.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
EVGA GEFORCE GTX 670 2GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




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