Easy Vhs To Dvd 3 Plus Hangs Upon Installation.
Posted 09 May 2012 - 08:55 AM
I am running Windows 7 Home Premium fully updated as of May 09 2012. My Direct X is version 11.
I have disabled my antivirus software.
This is my issue. I have tried installing a couple of different ways with no luck.
1. As per the manual page 7, step 1 is to insert the disk all goes well until after I have entered the Product Key. The Installation Wizard pauses and then is unresponsive (Not Responding) my computer then hangs up on that screen (I have waited up to 15mins for it to clear with no luck). I end up having to eject the disk.
2. I have also tried first to insert the USB stick but it can’t find the USB Driver.
Any thoughts would be appreciated.
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ********
System Manufacturer ASUSTeK Computer Inc.
System Model F50Sf
System Type X86-based PC
Processor Intel® Core2 Duo CPU P8700 @ 2.53GHz, 2534 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 202, 09/06/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name *******
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.00 GB
Available Physical Memory 1.22 GB
Total Virtual Memory 6.00 GB
Available Virtual Memory 3.85 GB
Page File Space 3.00 GB
Page File C:\pagefile.sys
Posted 09 May 2012 - 02:09 PM
If Windows installs the Wrong Drivers, 90+% probability, you will have to manually rip them out or it will never work
Two things to try:
1. Copy the entire DVD to a New Folder on your HDD. Run the install from there.
2. if that fails, Call Tech Support!
Roxio telephone support Roxio support – technical support
Monday - Friday, 11:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays.
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