10 replies to this topic

[Gig A.]

I \m  using Creator 2012 and started using the photoshow under the photo tab. I purchased the full version a few days ago. I have a group of pictures ALL numbered from 1 to 87. EVERYTIME I start a new photoshow, add the group of 87 pics, they all get mixed up when I go to personalize/edit the photoshow???

I've even gone in once the show is created and physically move the pictures in the correct sequence but it STLL scrambles the pictures?????? Spent over an hr. yesterday trying to fix the sequence to no avail, PLEASE help. Just spnt appx. $60 for the new Photgoshow 6 and it's unuseable.

Thanks
George

[sknis]

Gig A., on 17 May 2012 - 02:03 AM, said:

I \m  using Creator 2012 and started using the photoshow under the photo tab. I purchased the full version a few days ago. I have a group of pictures ALL numbered from 1 to 87. EVERYTIME I start a new photoshow, add the group of 87 pics, they all get mixed up when I go to personalize/edit the photoshow???

I've even gone in once the show is created and physically move the pictures in the correct sequence but it STLL scrambles the pictures?????? Spent over an hr. yesterday trying to fix the sequence to no avail, PLEASE help. Just spnt appx. $60 for the new Photgoshow 6 and it's unuseable.

Thanks
George

George, where are you that you paid $60 for PhotoShow on line version.

So far no one has been able to figure out how to add the images in the desired order.  If you find one, let us know.

PhotoShow 5 whioch is no longer available form tyour Acount page had a sort function by name or by date.  This did not make it to PhotoSHow 6 as some other handy functions.

Edited by sknis, 18 May 2012 - 10:31 AM.

[Gig A.]

I recently purchased Roxio Creator 2012 and in there under the photo option c attached scrnshot is create photoshow. When you  created a photosho up on the top was  something like "upgrade to premium" which I did and brought me to Roxio's site (I think?)..

Also attached is the Roxio inv. for the upgrade.

I tried several times to add a new photoshow each time adding a group of less photo's (ie: 1st added the whole 75 pics, then new show but only adding 35 at a time, new show adding 20 at a time, etc., etc.) The ONLY way to get the pictures which were  numbered 1-75 in the correct order was ONE at a time!!!!!!!!!!!!!!! A new improved  photoshow version 6 and u have to add 1 pic at as time?? Completely unsatisfactory, aggrevating, puzzled Roxio would publish something like this!!

Oh, I live in the US on the east coast.

George

George, where are you that you paid $60 for PhotoShow on line version.

So far no one has been able to figure out how to add the images in the desired order. If you find one, let us know.

PhotoShow 5 whioch is no longer available form tyour Acount page had a sort function by name or by date. This did not make it to PhotoSHow 6 as some other handy functions.

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[grandpabruce]

Gig A., on 18 May 2012 - 03:34 PM, said:

I recently purchased Roxio Creator 2012 and in there under the photo option c attached scrnshot is create photoshow. When you  created a photosho up on the top was  something like "upgrade to premium" which I did and brought me to Roxio's site (I think?)..

Also attached is the Roxio inv. for the upgrade.

I tried several times to add a new photoshow each time adding a group of less photo's (ie: 1st added the whole 75 pics, then new show but only adding 35 at a time, new show adding 20 at a time, etc., etc.) The ONLY way to get the pictures which were  numbered 1-75 in the correct order was ONE at a time!!!!!!!!!!!!!!! A new improved  photoshow version 6 and u have to add 1 pic at as time?? Completely unsatisfactory, aggrevating, puzzled Roxio would publish something like this!!

Oh, I live in the US on the east coast.

George

George, where are you that you paid $60 for PhotoShow on line version.

So far no one has been able to figure out how to add the images in the desired order. If you find one, let us know.

PhotoShow 5 whioch is no longer available form tyour Acount page had a sort function by name or by date. This did not make it to PhotoSHow 6 as some other handy functions.

George, if you want to quote someone, click on the Quote button below that person's post.

[Gig A.]

I wasnt trying to quote anyone, I was trying to show/explain how I got to Photoshow from Creator 12. Sorry if I confused you.

Having a real hard time that someone from Roxio Headquarters/upper level mgmnt. isn't aware of this issue and they sell Photoshow6 as a much imporoved over ver.5 or they don't see/hear about what customers are saying about a MAJOR flaw in a new/updated/more powerful Photoshow6....

[myguggi]

Gig A., on 19 May 2012 - 02:36 AM, said:

I wasnt trying to quote anyone, I was trying to show/explain how I got to Photoshow from Creator 12. Sorry if I confused you.

Then why "quote" post #2 in your response?

[sknis]

George, that back up disc was your choice so the real price is $39.  That $39 is for the online storage and download; not for the product. If you go to your account page, you could have downloaded the original and any updates. What build do you have?

Perhaps you can find a copy of V5 somewhere.  I don't know if that would have the full functionality.   Try this.

BTW, Roxio has a 30 day refund policy.  Talk to the people who sent you the download link and acknowledged your order.

Edited by sknis, 19 May 2012 - 07:05 AM.

[Gig A.]

I was trying to emphasize/show/highlight where I went within Photoshow 6 program where my problems start. Sorry, being a newbie I'll learn what's right/wrong  when posting.

Then why "quote" post #2 in your response?

[Gig A.]

Guess I misunderstood what I was getting for the premium upgrade. THOUGHT wth the upgrade you get much more templates/songs/options when creating a photoshow?

Version 6.0.0, build 872

Thx, I'll  call Roxio and see where I get.

Thanks
George




George, that back up disc was your choice so the real price is $39. That $39 is for the online storage and download; not for the product. If you go to your account page, you could have downloaded the original and any updates. What build do you have?

Perhaps you can find a copy of V5 somewhere. I don't know if that would have the full functionality. Try this.

BTW, Roxio has a 30 day refund policy. Talk to the people who sent you the download link and acknowledged your order.

[Gig A.]

sknis,

FYI.....Got the backup dvd yesterday and it's got both ver. 5 & 6 on It.

[sknis]

Gig A., on 20 May 2012 - 01:16 AM, said:

sknis,

FYI.....Got the backup dvd yesterday and it's got both ver. 5 & 6 on It.

Great.  The versions are quite different so knowing one doesn't mean that you will know how to run the other though.  A lot of people like V5 since it seems like you can do more with individual images.  V6 seems to work with them more as a group.

Good luck.  Let us know how you like them.