I have a non consistent problem with saving files. When I export a project I see the new file appearing in the folder. When I do a refresh the file has disappeared. This also happens sometimes when I change tracknames or change other track information. This way some of my albums have disappeared and I can not find them anymore.
3
Disappearing Files When Saving By Roxio
Started by
Shanta
, Jun 24 2012 06:46 AM
13 replies to this topic
#2
cdanteek
-
- Digital Guru
-
- 23,240 posts
Digital Guru
- Gender:Male
- Location:Prairie Rapids Crossing.
Posted 24 June 2012 - 07:48 AM
Shanta, on 24 June 2012 - 06:46 AM, said:
I have a non consistent problem with saving files. When I export a project I see the new file appearing in the folder. When I do a refresh the file has disappeared. This also happens sometimes when I change tracknames or change other track information. This way some of my albums have disappeared and I can not find them anymore.
We aren't watching over your shoulder.
Could you explain from start to finish what product your using (full correct name) the application your using and every step involved after?
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .
Do not post your email address on any public forum!
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .
Do not post your email address on any public forum!
#3
Shanta
-
- Members
-
- 6 posts
Newbie
Posted 24 June 2012 - 10:19 AM
I am using Roxio Creator 2012.
One example: I have some undefined mp3 music in a folder. I click on the numbers I want to change the audiotags. Then choose (right mouseclick) 'edit song information'. Roxio then identifies the tags and when it is done I click on 'apply new audiotags' and 'include or replace new tags in audiofile' then finish.
When I then go to the folder there are no more audio files.
Second example: I made a music disc project. I exported the file to an external mediaplayer. See it, click on it and it has disappeared.
One example: I have some undefined mp3 music in a folder. I click on the numbers I want to change the audiotags. Then choose (right mouseclick) 'edit song information'. Roxio then identifies the tags and when it is done I click on 'apply new audiotags' and 'include or replace new tags in audiofile' then finish.
When I then go to the folder there are no more audio files.
Second example: I made a music disc project. I exported the file to an external mediaplayer. See it, click on it and it has disappeared.
#4
myguggi
-
- Digital Guru
-
- 19,589 posts
Digital Guru
- Gender:Male
Posted 24 June 2012 - 10:45 AM
Shanta, on 24 June 2012 - 10:19 AM, said:
I am using Roxio Creator 2012.
One example: I have some undefined mp3 music in a folder. I click on the numbers I want to change the audiotags. Then choose (right mouseclick) 'edit song information'. Roxio then identifies the tags and when it is done I click on 'apply new audiotags' and 'include or replace new tags in audiofile' then finish.
When I then go to the folder there are no more audio files.
Second example: I made a music disc project. I exported the file to an external mediaplayer. See it, click on it and it has disappeared.
One example: I have some undefined mp3 music in a folder. I click on the numbers I want to change the audiotags. Then choose (right mouseclick) 'edit song information'. Roxio then identifies the tags and when it is done I click on 'apply new audiotags' and 'include or replace new tags in audiofile' then finish.
When I then go to the folder there are no more audio files.
Second example: I made a music disc project. I exported the file to an external mediaplayer. See it, click on it and it has disappeared.
You are not making this easy..
What program in Roxio Creator 2012 are you using? There are dozens!
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#5
Jim_Hardin
-
- Digital Guru
-
- 29,777 posts
Digital Guru
- Gender:Male
Posted 24 June 2012 - 11:47 AM
Shanta, it would sure help if you would post a screen cap or 2 of what you are doing! - HERE
Several of us have been reading along, but cannot put together a "picture" of what you are describing
In you 2nd example you mentioned Exporting to an external Player??? I do not know of anyway with any software to do that... Players, PLAY. They can't recieve anything.
Several of us have been reading along, but cannot put together a "picture" of what you are describing
In you 2nd example you mentioned Exporting to an external Player??? I do not know of anyway with any software to do that... Players, PLAY. They can't recieve anything.
#6
Shanta
-
- Members
-
- 6 posts
Newbie
Posted 25 June 2012 - 11:42 AM
OK, I try again to provide the right information. I am using Roxio Creator 2012 version 13.5; 6.0.0.0.
In the next two pictures I have the screenprints of the steps that I make. The first one shows what happens if I change the audiotags.
print 1.jpg 80.36K
3 downloads
The next one shows what happens with the file after I export it.
Print 2.jpg 97.75K
7 downloads
Hope this gives some clue.
In the next two pictures I have the screenprints of the steps that I make. The first one shows what happens if I change the audiotags.
print 1.jpg 80.36K
3 downloadsThe next one shows what happens with the file after I export it.
Print 2.jpg 97.75K
7 downloadsHope this gives some clue.
#7
myguggi
-
- Digital Guru
-
- 19,589 posts
Digital Guru
- Gender:Male
Posted 25 June 2012 - 02:16 PM
Shanta, on 25 June 2012 - 11:42 AM, said:
OK, I try again to provide the right information. I am using Roxio Creator 2012 version 13.5; 6.0.0.0.
In the next two pictures I have the screenprints of the steps that I make. The first one shows what happens if I change the audiotags.
print 1.jpg
The next one shows what happens with the file after I export it.
Print 2.jpg
Hope this gives some clue.
In the next two pictures I have the screenprints of the steps that I make. The first one shows what happens if I change the audiotags.
print 1.jpgThe next one shows what happens with the file after I export it.
Print 2.jpgHope this gives some clue.
I am sorry you seem to have reduced the images so much that it is impossible to make out any deatils.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#8
Jim_Hardin
-
- Digital Guru
-
- 29,777 posts
Digital Guru
- Gender:Male
Posted 26 June 2012 - 02:57 AM
Wow! 
At 150% those little 80 kb files are just a blur
(you are allowed 2 mb)
They look like a good description of what is going on but I was hoping to see enough detail that I could run through the same steps and see what happens...
At 150% those little 80 kb files are just a blur
(you are allowed 2 mb)They look like a good description of what is going on but I was hoping to see enough detail that I could run through the same steps and see what happens...
#9
Shanta
-
- Members
-
- 6 posts
Newbie
Posted 26 June 2012 - 12:54 PM
Here are the larger format pictures. Hope this is clear for you.
situation 1:
print 1a.jpg 83.27K
1 downloads
Print 1b.jpg 81.58K
2 downloads
Print 1c.jpg 48.17K
2 downloads
situation 2:
Print 2a.jpg 59.08K
6 downloads
Print 2b.jpg 54.64K
3 downloads
Print 2c.jpg 27.73K
1 downloads
situation 1:
print 1a.jpg 83.27K
1 downloads
Print 1b.jpg 81.58K
2 downloads
Print 1c.jpg 48.17K
2 downloadssituation 2:
Print 2a.jpg 59.08K
6 downloads
Print 2b.jpg 54.64K
3 downloads
Print 2c.jpg 27.73K
1 downloads
#10
Jim_Hardin
-
- Digital Guru
-
- 29,777 posts
Digital Guru
- Gender:Male
Posted 27 June 2012 - 03:26 AM
Blurry but better
I will have to study these a little more but there does appear to be a problem!
A bit of a long shot, but run a virus check on that PC
I will have to study these a little more but there does appear to be a problem!
A bit of a long shot, but run a virus check on that PC
#11
Shanta
-
- Members
-
- 6 posts
Newbie
Posted 27 June 2012 - 01:03 PM
Virus check was the first thing I did. Several tries but no virus found.
#12
Jim_Hardin
-
- Digital Guru
-
- 29,777 posts
Digital Guru
- Gender:Male
Posted 28 June 2012 - 03:15 AM
Well I did try it and cannot reproduce the problems you are seeing...
You may want to open a Ticket with Tech Support on this.
Keep us informed on your progress.
You may want to open a Ticket with Tech Support on this.
Keep us informed on your progress.
#13
Shanta
-
- Members
-
- 6 posts
Newbie
Posted 03 July 2012 - 11:53 AM
I decided to reinstall windows and roxio. Hope that will solve the problem.
Shanta
Shanta
#14
Jim_Hardin
-
- Digital Guru
-
- 29,777 posts
Digital Guru
- Gender:Male
Posted 03 July 2012 - 03:04 PM
Sometimes you just have to bite down on the stick
THAT should fix any problem
THAT should fix any problem
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users
