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Having trouble copying ISO file to DL DVD using Disc Copier


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#1 Chris_Miller

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Posted 17 August 2006 - 05:56 PM

I'm having trouble using disc copier to burn a DL DVD+R disc.  I don't have any trouble using it to copy to single density DVD discs.  It recognized the disc in the drive was a DL DVD and started up fine, but died at 51%.  I tried it twice and got the same result.  I don't recall the exact error message, but do remember it said something about a DVD write error.

I'm assuming it's a software issue because I am consistently able to burn ISO to DL DVD+r discs with DVD Decrypter.  In fact, I ended up using DVD Decrypter to burn the ISO file that failed with Disc Copier.

Any suggestions?

Basics about my computer are:
*  Dell Inspiron 9400 notebook
*  TSST L522B DVD+/-RW w/DE04 firmware
*  Intel Dual Core T2600
*  1GB RAM
*  Plenty of free disk space
*  ATI Mobility X1400 Video

#2 Beerman

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Posted 17 August 2006 - 06:08 PM

View PostChris_Miller, on Aug 17 2006, 08:56 PM, said:

I'm having trouble using disc copier to burn a DL DVD+R disc.  I don't have any trouble using it to copy to single density DVD discs.  It recognized the disc in the drive was a DL DVD and started up fine, but died at 51%.  I tried it twice and got the same result.  I don't recall the exact error message, but do remember it said something about a DVD write error.

I'm assuming it's a software issue because I am consistently able to burn ISO to DL DVD+r discs with DVD Decrypter.  In fact, I ended up using DVD Decrypter to burn the ISO file that failed with Disc Copier.

Any suggestions?

Basics about my computer are:
*  Dell Inspiron 9400 notebook
*  TSST L522B DVD+/-RW w/DE04 firmware
*  Intel Dual Core T2600
*  1GB RAM
*  Plenty of free disk space
*  ATI Mobility X1400 Video
Have you checked for new firmware for your drive?  I know the box is knew but it wouldn't hurt to check.
Nice box too.....how do you like it?

Edited by Beerman, 17 August 2006 - 06:09 PM.

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#3 Chris_Miller

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Posted 18 August 2006 - 05:44 PM

Beerman,

I did check for firmware updates for the drive.  There was an update that I applied back in June so everything's up to date.  There is a new bios update that was posted on 8/11, but I'm hesitant to apply it until some more time goes by and I can see some user feedback.  

All said, it still feels like there's some software or EMC configuration issue given I can use the drive just fine with other software (like DVD Shrink, DVD Decrypter, DVD players, etc).

Per your other question: I like the Inspiron 9400.  The display is nice and the performance is good.  I probably would go for 2GB next time, but am glad I went with the T2600 (fastest they had at the time) and the 7200 RPM drive.  The dual core does seem to make a noticable difference in multitasking.  There are some cooler notebook designs out there, but this has most all the key features I wanted/needed.  It was a little pricey at the time of purchase, but other than that I'm happy with it.

#4 Shirley B

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Posted 20 August 2006 - 10:06 AM

I am having the same problem except mine stops at 12%.  I have updated everything under the sun as well as contacting Roxio support with no resolution.  If anyone has a solution, I would love to know what it is.

#5 grandpabruce

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Posted 20 August 2006 - 12:40 PM

:)-->
QUOTE(Shirley B @ Aug 20 2006, 01:06 PM) <{POST_SNAPBACK}>

I am having the same problem except mine stops at 12%.  I have updated everything under the sun as well as contacting Roxio support with no resolution.  If anyone has a solution, I would love to know what it is.
[/quote]

Well, you did miss something in the posts.  List you system specs, including your burner(s).
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#6 Chris_Miller

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Posted 25 August 2006 - 06:34 PM

Here are some more details on my system specs as you requested:

   Computer:
      Operating System                                  Microsoft Windows XP Media Center Edition
      OS Service Pack                                   Service Pack 2
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                     DELL9400 (Dell Inspiron 9400 Notebook)
      User Name                                         Dayna Miller

    Motherboard:
      CPU Type                                          Mobile DualCore Intel Pentium M, 2166 MHz (13 x 167)
      Motherboard Name                                  Dell MP061
      Motherboard Chipset                               Intel Calistoga i945GM/PM
      System Memory                                     1024 MB  (DDR2-667 DDR2 SDRAM)
      BIOS Type                                         Phoenix (06/09/06)
      Communication Port                                Toshiba BT Port (COM10)
      Communication Port                                Toshiba BT Port (COM11)
      Communication Port                                Toshiba BT Port (COM12)
      Communication Port                                Toshiba BT Port (COM13)
      Communication Port                                Toshiba BT Port (COM14)
      Communication Port                                Toshiba BT Port (COM20)
      Communication Port                                Toshiba BT Port (COM21)
      Communication Port                                Toshiba BT Port (COM6)
      Communication Port                                Toshiba BT Port (COM7)

    Display:
      Video Adapter                                     ATI Mobility Radeon X1400  (256 MB)
      Video Adapter                                     ATI Mobility Radeon X1400  (256 MB)
      3D Accelerator                                    ATI M54

    Multimedia:
      Audio Adapter                                     SigmaTel STAC9200 @ Intel 82801GBM ICH7-M - High Definition Audio Controller [A-1]

    Storage:
      IDE Controller                                    Intel® 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
      IDE Controller                                    Ricoh Memory Stick Host Controller
      IDE Controller                                    Ricoh MMC Host Controller
      IDE Controller                                    Ricoh xD-Picture Card Host Controller
      Disk Drive                                        ST980825AS  (80 GB, 7200 RPM, SATA)
      Disk Drive                                        WDC WD12 00JB-00CRA1 USB Device  (111 GB, USB)
      Optical Drive                                     TSSTcorp DVD+-RW TS-L532B  (DVD+R9:2.4x, DVD+RW:8x/4x, DVD-RW:8x/4x, DVD-ROM:8x, CD:24x/10x/24x DVD+RW/DVD-RW)
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         70064 MB (40750 MB free)
      E: (NTFS)                                         114473 MB (77345 MB free)
      Total Size                                        180.2 GB (115.3 GB free)

    Input:
      Keyboard                                          HID Keyboard Device
      Keyboard                                          Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
      Mouse                                             HID-compliant mouse
      Mouse                                             Microsoft USB Wireless Mouse (IntelliPoint)
      Mouse                                             Synaptics PS/2 Port Pointing Device

    Network:
      Network Adapter                                   Bluetooth Personal Area Network from TOSHIBA - Packet Scheduler Miniport
      Network Adapter                                   Broadcom 440x 10/100 Integrated Controller
      Network Adapter                                   Intel® PRO/Wireless 3945ABG Network Connection  (192.168.1.101)
      Modem                                             Conexant HDA D110 MDC V.92 Modem

    Peripherals:
      Printer                                           Canon PIXMA iP4000
      Printer                                           Fax
      Printer                                           Lexmark Z600 Series
      Printer                                           Microsoft Office Document Image Writer
      USB1 Controller                                   Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
      USB1 Controller                                   Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
      USB1 Controller                                   Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
      USB1 Controller                                   Intel 82801GBM ICH7-M - USB Universal Host Controller [A-1]
      USB2 Controller                                   Intel 82801GBM ICH7-M - Enhanced USB2 Controller [A-1]
      USB Device                                        Dell Wireless 350 Bluetooth Internal Card
      USB Device                                        Generic USB Hub
      USB Device                                        Generic USB Hub
      USB Device                                        USB Composite Device
      USB Device                                        USB Human Interface Device
      USB Device                                        USB Human Interface Device
      USB Device                                        USB Human Interface Device
      USB Device                                        USB Mass Storage Device
      Battery                                           Microsoft AC Adapter
      Battery                                           Microsoft ACPI-Compliant Control Method Battery

#7 Chris_Miller

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Posted 15 September 2006 - 10:52 PM

Does anyone have any suggestions?

#8 cdanteek

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Posted 16 September 2006 - 06:55 AM

View PostChris_Miller, on Sep 16 2006, 01:52 AM, said:

Does anyone have any suggestions?


Is this a external in a enclosure?


TSST TS-L532B DVD+/-RW Drive User's Guide


cdanteek
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.




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