29 replies to this topic

[tsantee]

TivoHawaii, on 04 August 2012 - 01:26 PM, said:

Can you play this video file?
http://dl.dropbox.co... Now at Ten.mp4

No. I do not hear any audio.

[tsantee]

Which version of Toast 11 are you running? Is your version of TiVo Transfer version 2.1?

[TivoHawaii]

Toast 11 Transfer 2.0

[tsantee]

TivoHawaii, on 04 August 2012 - 02:06 PM, said:

Toast 11 Transfer 2.0

That's the problem. Go to Roxio's Software updates page and download the Toast 11.0.4 update. Inside it is TiVo Transfer 2.1. I had forgotten there was an audio issue with 2.0 and the TiVo Premiere.

[TivoHawaii]

Ok thanks I'll try it when u get home
Att the beach

[TivoHawaii]

I did the update, when i click ABOUT for tivo transfer it says 2.0, but when I click on check update is says u have the current version 2.1.  What does your say when u click ABOUT for tiro transfer?
I tried transferring a video from tivo to my mac same problem no audio.   I'm about to give up already.
It this doesn't work i think i'm gonna return my tivo. the video is pristine, but no audio is not good...and if i have to jump through rings just to get audio it doesn't make sense. aaaah
anyways i hope there is an easier solution to this.

thanks any more ideas?

[TivoHawaii]

Hey i downloaded the most current Toast 11 and i think it's working now! i heard AUDIO...i have to transfer all the video from last week friday..aaaaaaah
thanks i'll keep u posted

[TivoHawaii]

I talked too soon! i transferred last weeks opening ceremonies same thing no audio.  the one i did last night that worked had 1 channel vs the one without audio 2 channel. i also notice that prior to the olympics i recorded about a minute earlier which recorded part of the local news and that was without audio then when the olympics started the audio came through..i wonder if u have overlapping recording of different programs with different audio it gets confused and doesn't work. aaaah

[tsantee]

I don't know. The way to tell you are running TiVo Transfer 2.1 is to choose Get Info for that app in the Finder. It appears you have it. I don't know what to suggest. Sorry.

[TivoHawaii]

Thanks for taking the time to help.  I'm trying to work with this company Anusoft also they have a video conversion program.