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When I launch toast the upgrade software pup up and ask me if I want to upgrade ( I have Toast 11.04 for mac) offers me 11.1 but when I satrt the upgrade install and re launch tells me Upgrade fail because I don't have enough privilege to install the software. I went to Roxio web page to find the upgrade there but only offer 11.0.4 and if you go to Upgrade hsitory don't mention 11.1

Any help

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I should also note its useless to contact Roxio "customer service" what a joke, they are actually digital river people and tell you to contact tech support with a 1-888 number, and of course no one is available for the Labor Day holiday weekend at Tech support.......

 

May I also suggest to Roxio that you thoroughly test an update before putting it out as an update?

Norton antivirus learned this the hard way a few years back..... your lack of support for this update is disgusting......

 

Next time put out an update and have sufficient tech support monitoring this forum, that would be a refreshing change!

 

Nuke

 

 

 

Hi

 

We left 11.0.4 as the latest download on the Software Update page because there was a 99% burning issue for some users in 11.0.6 and that issue does not happen in 11.0.4. Users with 11.0.4 is free to update to 11.0.6 through in app update.

 

We just pushed live in app update for 11.1 last night and will release a stand alone installer for 11.1 on our Software Update page in the coming week.

 

Thanks

 

Ivan

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To nukefixer.......I too am a "Nuker" from my fraternity days....still known as Nuke, 30 years later! Including my friends own children!

 

I had the same issue installing, and #2 solution worked for me, but now the program crashes when I try to burn a cd....this is no fun!

 

Nuke

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patatrox's solution 2 will work eventually.

 

i too tried it to the letter but it did not initially work

 

with persistance if you keep the preferences folder open during installation and delete the com.roxio.toast.plist file every time it reappears the installation will work.

Edited by tywebb13

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I Had the same problem as the rest of you trying to upgrading to 11.1. The file that was being downloaded seemed to be corrupt.

 

I ended up downloading the software from http://www.macupdate.com/app/mac/6351/toast-titanium

 

Deleted the Preference file as stated. Make sure you put in the swiggly line to GO to the correct folder.

 

This update has finally fixed a few problems I have been getting in burning BD-R discs. All works now. Iam happy they finally were able to add the support for BD-XL discs. That was the whole reason for buying Toast Titanium Pro 11. Although Iam still waiting for the price of the BD-XL discs to reduce in price, so have not tried burning this format yet.

 

Well done Roxio.

 

 

Drives Include: MATSHITA BD-MLT SW-5584 and PIONEER BD-RW BDR-XD04

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Thank you, solution 2 (deleting com.roxio.toast.plist) worked also for me (I had the dimmed "Next" button, but interestingly only on my iMac, not on my MacBook Pro - both on 10.8.1. I did not have a "wrong Certificate" error on either machine)

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"...Hundreds of fixes and changes..." [quoting release notes]

Is there anywhere where we can find out what these were?

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My in-app update only shows 11.0.5 & 11.0.6; no 11.1. Not that it would matter, since the 11.0.6 update downloads then fails because it hasn't been signed. Yes, I have Gatekeeper set to allow downloads from anywhere.

 

11.1 won't be available for stand-alone download until later this week? Are you shitting me?

 

Will the update be signed for Mountain Lion compatibility, at least?

 

This is exactly the sort of complete customer-hostile cluster!@#% I've associated with Toast for years now.

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"I am running 11.0.6 under Lion on a 64-bit Intel. When the software went to update it downloaded and when it tried to install, I got a warning that the 11.1 package did not have a valid certificate. When I checked who "signed it" it was allegedly some subdomain of apple.com and they were not supposed to be a valid signing authority. Anyone else get this?

 

I have the same problem but I run 11.0.4 Here I what I got

 

It sounds like the time and date on your system are wrong since the certificate doesn't show as expired in your screenshot, can you double check your timezone and date/time?

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My in-app update only shows 11.0.5 & 11.0.6; no 11.1. Not that it would matter, since the 11.0.6 update downloads then fails because it hasn't been signed. Yes, I have Gatekeeper set to allow downloads from anywhere.

 

11.1 won't be available for stand-alone download until later this week? Are you shitting me?

 

Will the update be signed for Mountain Lion compatibility, at least?

 

 

Sorry! I pulled the update over the weekend until we could finish testing an updated 11.1 build and as a result of the holiday weekend I wasn't able to do it as cleanly as I hoped. An updated 11.1 is now available on auto-update.

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patatrox's solution 2 will work eventually.

 

i too tried it to the letter but it did not initially work

 

with persistance if you keep the preferences folder open during installation and delete the com.roxio.toast.plist file every time it reappears the installation will work.

 

It will definitely work, but you need to make sure you close Toast the first time before you delete it, it's possible the UI closed but the process was still running for some reason when you deleted the file so Toast was re-writing it based on the variables it had loaded into memory.

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DEAR ROXIO

I am not sure whether Roxio take this serious. It took very long to be compatible with Mountain Lion and even now there are problems all over the places - I think there is a certain idea behind the developer pre-releases of OSX but the developer should also take advantage of it. Unfortunately the update did not work correctly in the first so called "Mountain Lion" compatible version. Now with the latest version there is a certificate issue - and no the time and date are set correctly at least my Mac (I am curious - do you really think this should solve this issue?). Still with the lasted version it is not possible to save projects. Sorry but for almost 100 US$ I would expect a far more better software and support and there is a real big question mark for me whether to use your software for professional work in the future or not. Do you think it is fun for us as user to check all the forum comments to get a idea how to get the software running? Do you believe this make people happy? I am at least very angry about your quality of work - sorry but this is not acceptable.

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Still with the lasted version it is not possible to save projects.

 

Why can't you save projects / what happens?

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Guest ivanatrox

So why isn't version 11.1 available under updates on the Roxio website for Toast Titanium?

 

We are getting the in app update working and released first. The stand alone installer on the Software Update page will come a little later.

 

Thanks

 

Ivan

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We are getting the in app update working and released first. The stand alone installer on the Software Update page will come a little later.

 

Thanks

 

Ivan

 

Thank you for your reply, its appreciated......

 

Nuke

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PATATROX

It sounds like the time and date on your system are wrong since the certificate doesn't show as expired in your screenshot, can you double check your timezone and date/time?

 

My Date and Time are correct but the installation now works. I did it vis TOAT software update and it started and finished

Thanks

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I think Roxio should build Toast Titanium & Titanium Pro from the ground up. Just start completely over.

Also make it a 32Bit or 64Bit software program. I'm not upgrading to 11.1 after all the problems with it.

Anyway, hopefully Roxio will get these dang problems fixed or just start over. :angry:

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@WadeP1964. I am 100% with you on that. I have wasted enough time since I purchased Toast 11.0.6 trying to get it to work. I am staying with 11.0.4 until I read here that other users are satisfied!! It is nothing less than a complete fiasco!

 

Michael.

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