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Jim_Hardin

Finding And Posting Install Logs

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(Edited 3/8/15 to reflect site changes to uploads)

(Edited 1/13/13 to add Zip info)

 

Install Logs are useful for resolving many 'Instillation Interrupted' or 'Rollback' problems.

 

I took some screen caps and if you follow along, you will be able to post your install logs here for examination ;)

NOTE! Zipped Files are Required due to changes in size limitations (3/8/15)

 

 

 

 

Type %APPDATA% in the Start Search box:

post-39730-0-24070900-1355355854_thumb.jpg

 

Locate the Log File and copy it to an easy location:

post-39730-0-01225200-1355355857_thumb.jpg

 

Paste it in that location:

post-39730-0-34397900-1355355860_thumb.jpg

 

Use the Basic Uploader:

post-39730-0-38883100-1355355862_thumb.jpg

 

Browse to the file:

post-39730-0-88813200-1355355864_thumb.jpg

 

...and Post New Topic:

post-39730-0-06619100-1355355867_thumb.jpg

 

 

There are times when we may need to the FULL Folder of logs... The size of that will exceed your allowed Upload Limit here, so we need to Zip it!

 

Right Click on the Folder and do these steps:

post-39730-0-38498900-1358078376_thumb.jpg

 

There is a substantial difference between the size of the orginal folder and the Zipped one:

post-39730-0-53096800-1358078377_thumb.jpg post-39730-0-69889300-1358078378_thumb.jpg

Edited by Jim_Hardin

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