[Miles]

I have just upgraded to MyDVD 8 from MyDVD 6 (which I had no problems with). When I create a slideshow and try to preview the slideshow MyDVD crashes and reports an error with Videowave. This also happens when burning. I have been unable to create any DVDs so far. The details of my PC confguration are below. Has anyone had this problem before and if so do they know how to fix it?


Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Pavilion zd7000 (PH983EA#ABH)
BIOS: Ver 1.00PARTTBL
Processor: Intel® Pentium® 4 CPU 3.00GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 489MB used, 1970MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

Video Card:
Display Devices
---------------
Card name: NVIDIA GeForce FX Go 5700
Manufacturer: NVIDIA
Chip type: GeForce FX Go5700
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0347&SUBSYS_006A103C&REV_A1
Display Memory: 128.0 MB
Current Mode: 1440 x 900 (32 bit) (59Hz)
Monitor: Default Monitor

[sknis]

Miles, on Aug 23 2006, 04:42 PM, said:

I have just upgraded to MyDVD 8 from MyDVD 6 (which I had no problems with). When I create a slideshow and try to preview the slideshow MyDVD crashes and reports an error with Videowave. This also happens when burning. I have been unable to create any DVDs so far. The details of my PC confguration are below. Has anyone had this problem before and if so do they know how to fix it?


Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Pavilion zd7000 (PH983EA#ABH)
BIOS: Ver 1.00PARTTBL
Processor: Intel® Pentium® 4 CPU 3.00GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 489MB used, 1970MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

Video Card:
Display Devices
---------------
Card name: NVIDIA GeForce FX Go 5700
Manufacturer: NVIDIA
Chip type: GeForce FX Go5700
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0347&SUBSYS_006A103C&REV_A1
Display Memory: 128.0 MB
Current Mode: 1440 x 900 (32 bit) (59Hz)
Monitor: Default Monitor

Have you updated your video drivers lately? Go to the HP site and see if the driver there is newer than the one you have; if so, download and install the new drivers according to the instructions. This usually solves most of the visual problems. BTW, that seems to be a video chip; not a card.