6 replies to this topic

[faosfx]

I just got this message after trying to capture a TV show. --- Operation 'Build' on CaptureManager failed. The funny thing is, this does not happen when I choose "General purpose editing, normal quality". However, anything on "best quality" gives me this error message and I do not know why. When I had EMC 7 I could capture TV content in high quality with no problems and now I can not seem to do it with EMC 8. What is going on here?

I know you are going to ask me the old and the usual, what was I doing that caused this error and what other applications were running.

The only applications running were the Roxio main window were you launch all the programs from and the Capture tool. I selected "General purpose editing, best quality" and clicked "Capture Now" and simply got the message.

I have the latest drivers for my video card CATALYST 5.13 and the latest drivers for my TV Tuner card. I can capture high quality fine with windows movie maker but I hate saving in .wmv format.

Edited by faosfx, 15 January 2006 - 12:06 AM.

[faosfx]

I guess there is no fix? Sad.

[sknis]

Anxious are we?  Try the one that works.  Unless you have high def or a great monitor, you may not notice the difference.  V8 stresses your computer more than V7 including your video card.  Please Post your computer specs and the update the driver for the video card you have

Fairfax, on Jan 15 2006, 06:47 PM, said:

I guess there is no fix? Sad.

[Another Computer SheGeek]

I too have this error now that I upgraded from  Sonic DigitalMedia Plus v7 to v8. I have the most current drivers. I have a system that is only six months old I don't have patience to wait so I have rolled back to a prior backup and intend to dispute the credit card charge until Roxio can find a fix.

INFO:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name JENNIFERDUAL
System Manufacturer HP Pavilion 061
System Model ER884AA-ABA m7480n
System Type X86-based PC
Processor x86 Family 15 Model 6 Stepping 2 GenuineIntel ~3000 Mhz
Processor x86 Family 15 Model 6 Stepping 2 GenuineIntel ~3000 Mhz
BIOS Version/Date Phoenix Technologies, LTD  3.15, 6/23/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name JENNIFERDUAL\HP_Administrator
Time Zone Pacific Standard Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 914.42 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.85 GB
Page File C:\pagefile.sys

Name Realtek High Definition Audio
Manufacturer Realtek
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0882&SUBSYS_103C0000&REV_1001\4&1D864DE0&0&0201
Driver c:\windows\system32\drivers\rtkhdaud.sys (5.10.00.5211 built by: WinDDK, 3.95 MB (4,137,984 bytes), 3/7/2006 1:10 PM)

Edited by Another Computer SheGeek, 14 January 2007 - 11:19 AM.

[gi7omy]

You posted just about every spec except the most critical one

What GRAPHICS are you using (make, model and memory)

[grandpabruce]

You also posted to a year old thread.

[sknis]

grandpabruce, on Jan 14 2007, 06:28 PM, said:

You also posted to a year old thread.

She also has a Dell 061.  Lots of people who haven't installed a graphics card in place of the on-board chips have had problems.  She can just do a search for 061 and then contact Dell for an update/upgrade.