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Monty Lee

Needs Administrator Password Hang-Up

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Downloaded the most recent update (11.1 1063) for the Mac. Ran it and it verified my TSID registration and brought up the next screen that asks about additional software. The only option is "Toast It and Mount It" with a check box. Regardless if the box is CHECKED or NOT CHECKED, "Finish" remains dim. It says "An administrator password is required for installation" on the dialog setup screen, but I am the only user and an administrator on my MacBook Pro. It gives me no screen to enter my password, and if I select Quit, Toast quits.

 

How do I fix this? Nothing in the FAQs or Knowledgebase for this subject, and no support available from Roxio/Corel.

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Sorry, I've never encountered this and don't know what to suggest. It installed without this issue for me. Try launching your Mac in Safe mode and then run the Toast installer. Maybe that will help.

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