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MyDVD Freezes the whole computer EMC8 Computer keeps freezing up.

#1 User is offline   denial 

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Posted 27 August 2006 - 03:57 PM

When i start MyDVD, and begin to load video or images my system freezes. I cannot do anything, and end up powering the computer off and on with the power button to restart.

I was told that article # EE8000011 covers this issue, but i cannot find that in the knowledge base.

Any help will be greatly appreciated.

Here is the system i am using it on:

Pentium M - 1.6 with 1 gig of Ram. Windows XP Pro.
Dell D400 notebook.
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#2 User is offline   Beerman 

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Posted 27 August 2006 - 04:05 PM

View Postdenial, on Aug 27 2006, 06:57 PM, said:

When i start MyDVD, and begin to load video or images my system freezes. I cannot do anything, and end up powering the computer off and on with the power button to restart.

I was told that article # EE8000011 covers this issue, but i cannot find that in the knowledge base.

Any help will be greatly appreciated.

Here is the system i am using it on:

Pentium M - 1.6 with 1 gig of Ram. Windows XP Pro.
Dell D400 notebook.

If your Dell came with preinstalled Sonic or Nero software, there could be a conflict with that software and EMC. You should uninstall the preinstalled software and run a repair install of EMC.
Paul
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#3 User is offline   sknis 

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Posted 27 August 2006 - 04:05 PM

View Postdenial, on Aug 27 2006, 06:57 PM, said:

When i start MyDVD, and begin to load video or images my system freezes. I cannot do anything, and end up powering the computer off and on with the power button to restart.
I was told that article # EE8000011 covers this issue, but i cannot find that in the knowledge base.
Any help will be greatly appreciated.
Here is the system i am using it on:
Pentium M - 1.6 with 1 gig of Ram. Windows XP Pro.
Dell D400 notebook.

Open VideoWave or MyDVD, go to Tools>Options and set the radio button to software. Try now.
Also download the latest video driver according to the chip set you have.

This post has been edited by sknis: 27 August 2006 - 04:06 PM

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#4 User is offline   denial 

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Posted 27 August 2006 - 04:08 PM

Just did a new install of XP without Nero or any of the others. I have a clean install of XP, with Office 2003 and Norton Systemworks installed.

Let me know what you think.

denial
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#5 User is offline   sknis 

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Posted 27 August 2006 - 04:19 PM

View Postdenial, on Aug 27 2006, 07:08 PM, said:

Just did a new install of XP without Nero or any of the others. I have a clean install of XP, with Office 2003 and Norton Systemworks installed.
Let me know what you think.
denial

Did you disable Norton before you installed this program? If so, it could be a bad install.
When you do any video work, disconnect from the Internet and ^#!& down everything else including Norton and all anti-malware.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#6 User is online   myguggi 

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Posted 27 August 2006 - 07:01 PM

View Postdenial, on Aug 27 2006, 08:08 PM, said:

Just did a new install of XP without Nero or any of the others. I have a clean install of XP, with Office 2003 and Norton Systemworks installed.

Let me know what you think.

denial


What video card/adapter is in your laptop? You may have on-board video which in many cases cannot handle the video requirements of EMC 8.

Walt

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#7 User is offline   StanC 

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Posted 28 August 2006 - 10:52 AM

You should also make sure you have the latest chipset drivers and windows updates.

*edit* EMC 8 REQUIRES SP2 to run properly.

This post has been edited by StanC: 28 August 2006 - 10:53 AM

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