Edited by malatekid, 30 August 2006 - 07:27 AM.
1
Roxio Support - Search Knowledgebase
Started by
malatekid
, Aug 30 2006 07:26 AM
2 replies to this topic
#1
malatekid
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Posted 30 August 2006 - 07:26 AM
I'm using the "Search Knowledgebase" in the Support page but it always return a "0" hit (no match) even if I use a very general search word such as Videowave. Is that functionality disabled?
"The work of science is to substitute facts for appearances, and demonstrations for impressions"
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
#2
jeanrosenfeld
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Posted 30 August 2006 - 07:43 AM
I tried on this site (I'm in UK):
http://www.roxio.co....rt/default.html
it showed some of the 'top support notes', so I thought I'd search for words included in one of them: 'drivers are missing'. Clicked search and got no hits. However there was a small link called details. I clicked on that and got the following:
We're Sorry
The page you were trying to view is no longer here. We hate this as much as you do, so we'd like to offer you a coupon for 10% off your next order to make things right again. Just enter coupon code 404SAVE10 at checkout!
I got the same result clicking directly on one of the 'top support notes' link
Don't know if the coupon code would be the same for everybody, but if you are planning to buy something from the Roxio site, it could be useful :-)
http://www.roxio.co....rt/default.html
it showed some of the 'top support notes', so I thought I'd search for words included in one of them: 'drivers are missing'. Clicked search and got no hits. However there was a small link called details. I clicked on that and got the following:
We're Sorry
The page you were trying to view is no longer here. We hate this as much as you do, so we'd like to offer you a coupon for 10% off your next order to make things right again. Just enter coupon code 404SAVE10 at checkout!
I got the same result clicking directly on one of the 'top support notes' link
Don't know if the coupon code would be the same for everybody, but if you are planning to buy something from the Roxio site, it could be useful :-)
Dell XPS630i. Chipset: nVIDIA nForce 650i SLI. CPU: Intel Core 2 Quad Q6600 2.4 GHz. RAM: 3 GB (DDR2-800 DDR2 SDRAM). Hard drives: 2x WD25 00AAJS-75VWA 250GB SATA. Video: NVIDIA GeForce 8800 GT 512 MB. Audio: Audigy 2 (Dell OEM). DVD RW drives: Liteon iHAS234, HL-DT-ST DVD+-RW GSA-H73N. All drivers and firmware up to date.
XP Pro SP3 , IE 8, WMP 11, all updates. Creator 2011 Pro.
XP Pro SP3 , IE 8, WMP 11, all updates. Creator 2011 Pro.
#3
malatekid
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Posted 30 August 2006 - 07:46 AM
jeanrosenfeld, on Aug 30 2006, 11:43 AM, said:
I tried on this site (I'm in UK):
http://www.roxio.co....rt/default.html
it showed some of the 'top support notes', so I thought I'd search for words included in one of them: 'drivers are missing'. Clicked search and got no hits. However there was a small link called details. I clicked on that and got the following:
We're Sorry
The page you were trying to view is no longer here. We hate this as much as you do, so we'd like to offer you a coupon for 10% off your next order to make things right again. Just enter coupon code 404SAVE10 at checkout!
I got the same result clicking directly on one of the 'top support notes' link
Don't know if the coupon code would be the same for everybody, but if you are planning to buy something from the Roxio site, it could be useful :-)
http://www.roxio.co....rt/default.html
it showed some of the 'top support notes', so I thought I'd search for words included in one of them: 'drivers are missing'. Clicked search and got no hits. However there was a small link called details. I clicked on that and got the following:
We're Sorry
The page you were trying to view is no longer here. We hate this as much as you do, so we'd like to offer you a coupon for 10% off your next order to make things right again. Just enter coupon code 404SAVE10 at checkout!
I got the same result clicking directly on one of the 'top support notes' link
Don't know if the coupon code would be the same for everybody, but if you are planning to buy something from the Roxio site, it could be useful :-)
Yeah, I came across the same page about "coupon". Maybe the server is just down...
"The work of science is to substitute facts for appearances, and demonstrations for impressions"
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
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