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Please Help

#1 User is offline   Pearler 

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Posted 30 August 2006 - 02:50 PM

I have downloaded the 3.1 trial and although MTVTG reports I have a valid codec, it fails when converting my recorded shows.

My settings are to a PPC. The error reports invalid codec. I have used the ms util and my preferred codec is the nvidia codec.

I changed the settings to reflect a PSP and it worked fine. All my shows are recorded as SD although MTVTG reports they are HD.

Please help, Roxio support is absolutley usless.

Pearler
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#2 User is offline   kimmtg 

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Posted 04 September 2006 - 06:30 PM

Hi Pearler,

I sent you a message requesting more information about the issue you are seeing. I hope I can help.
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#3 User is offline   ivanatrox 

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Posted 05 September 2006 - 11:58 AM

Sonic/Roxio does not support any trial software... which might be the reason you never get a response... assuming you submitted a webticket

This post has been edited by ivanatrox: 05 September 2006 - 11:59 AM

ALL YOUR BASE ARE BELONG TO US !
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