Jump to content

Roxio Community

Download issue


  • Please log in to reply
4 replies to this topic

#1 alboyjunior

alboyjunior

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 01 September 2006 - 04:20 PM

My apologies, this is not strictly a Toast problem. I have been unable to download anything from this web site for quite some time. I've tried Roxanne and a few e-mail [font=Comic Sans Ms][size=3]messages, but have never gotten a satisfactory reply. Here's my stats: Power Mac G5, 1.8 Ghz x2, 1.5 GB RAM, OS X 10.4.7, cable modem, AirPort Express network, Safari 2.0.4. The Apple built-in firewall is enabled, and I also run NetBarrier X4 10.4.1. I log in to my Roxio account, get to the download page, click the button and get sent right back to the page where I select the product. Happens when I try download updates for Toast 7 and/or CD Spin Doctor 3.1. This has been occurring for about two years now, and is extremely frustrating. I CAN download on the PC at work, but that seems inconvenient to me...Any help whatsover would be appreciated. Sorry for all the detail about my system, but I work in IT, and do a lot of troubleshooting. Figure I'd save you the trouble of asking...thanks in advance. P.S. Exactly the same problem when I use FireFox or even, ugh, IE for Mac.

#2 gaper1

gaper1

    Digital Master

  • Members
  • PipPipPipPipPip
  • 902 posts

Posted 05 September 2006 - 06:08 AM

disable NetBarrier

#3 alboyjunior

alboyjunior

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 05 September 2006 - 08:40 AM

View Postgaper1, on Sep 5 2006, 06:08 AM, said:

disable NetBarrier

Yep, tried that, tried disabling the OS X Firewall, as well. Still no luck...

#4 rickyyz

rickyyz

    Rookie

  • Members
  • PipPip
  • 13 posts

Posted 05 September 2006 - 02:09 PM

In Netbarrier have you tried unticking "last web-site visited" in Privacy/Surf/Information Hiding. Even with "No Restrictions" this will still be active.

#5 alboyjunior

alboyjunior

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 11 September 2006 - 03:16 PM

View Postrickyyz, on Sep 5 2006, 02:09 PM, said:

In Netbarrier have you tried unticking "last web-site visited" in Privacy/Surf/Information Hiding. Even with "No Restrictions" this will still be active.

That did the trick! Thanks so much for the help... :)




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users