Posted 26 July 2013 - 05:02 PM
It should be working. Is anything connected via WiFi? If so try connecting using ethernet through a router. I think there is a troubleshooting article in Roxio's knowledgebase that you can search for on the main support page. Do you have any third-party network security apps installed? That may be blocking it. I'm sorry that I don't have a certain fix because I haven't encountered any problems finding the TiVo that couldn't be fixed by either restarting the TiVo or restarting my router. The version of TiVo Transfer I'm using is the same as yours and I have Macs running 10.7.x and 10.8.x.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!