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Captures Then Stops

roxio game capture HD pro stops recording

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#1 TropicHazards

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Posted 16 August 2013 - 03:00 PM

Okay, so heres my problem. Ill start recording and then after like one second, the preview screen will flash a purpleish color then go black. After It will return to normal, but it has stopped recording. By stopped recording I mean It will let me press the "stop recording" button, but the time elapsed stays at 0 and the file size stays at 0. Now if the capture is continuing then how can this be? If I am able to press "stop recording" then how does the file size and time elapsed stay at 0? Also note that after the preview screen flashes the purpleish color then goes to black, there is a file that pops up at the bottom of the screen where a file would normally be after recording. But.... It is only like 1 sec long. The exact time it takes from once I start recording, to the time the preview screen flashes. Also note that this problem just started happening. Please HELP MEEEEE :(

#2 TropicHazards

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Posted 16 August 2013 - 03:04 PM

SPECS: 10gb Ram, AMD Radeon HD 7450- 1gb, AMD FX 3.50GHz

#3 Jim_Hardin

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Posted 17 August 2013 - 03:40 AM

...and you are hooked up to a ???

...using a ??? cable?

#4 TropicHazards

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Posted 17 August 2013 - 08:08 AM

hdmi connection hooked up to a monitor

#5 MrDerpski

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Posted 17 August 2013 - 08:52 AM

This might be a case of a bad install :unsure: Try uninstalling then installing it back and report back what you see.
Been using the RGC HD Pro for years now and I'm happy with it :D
Check out my YouTube channel if you'd like to see some gameplays using it ;)

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NNID: MrRevDerpski

...and no, I dont work for Roxio.

#6 TropicHazards

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Posted 17 August 2013 - 09:06 AM

I doubt it, as it has been working fine up until now, but ill give it a try :D

#7 TropicHazards

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Posted 17 August 2013 - 09:22 AM

It didn't work :'( I can record it on screen to show you guys if you would like.

#8 Jim_Hardin

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Posted 18 August 2013 - 04:21 AM

Still have no idea what your hookup is and without that there cannot be any suggestions...

If you don't have a good signal coming from ??? into your RGC Device, it isn't going to work!

We Think you have a Monitor attached to the RGC with an HDMI but that doesn't have anything to do with your problem :huh:

#9 TropicHazards

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Posted 18 August 2013 - 10:37 AM

Well I guess I solved the problem I was having. The issue I was having is irrelevant at this point, just know that when I move the recording window onto my second monitor, it wouldn't let me record. Why? I have no Idea.

#10 Jim_Hardin

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Posted 18 August 2013 - 01:38 PM

KNOWN ISSUE...

Didn't even know you had 2 monitors.

See why it is important to supply ALL info, not just what you Think is relevant.

#11 Pixel Bandits

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Posted 25 May 2017 - 02:54 AM

How is this, almost 4 years on, STILL an issue?



#12 grandpabruce

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Posted 25 May 2017 - 04:10 AM

How is this, almost 4 years on, STILL an issue?


If you are having problems, start a new thread, and explain your problem.

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