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Re-downloading

#1 User is offline   zephyrlilli 

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Posted 03 September 2006 - 11:52 AM

I purchased Popcorn 1 a while ago, had my computer's hd crash and be restored, then upgraded to Popcorn 2. It was working fine for a few months, until my computer died again. I restored my hd and now cannot get Popcorn back, as Popcorn 2 will only let you redownload within the first 30 days from purchase.

I tried to run the Popcorn 1.0.3 update as suggested by other posts, but when I get to the Personal Information screen and input my CD-Key, I am unable to click the Continue button.

Is there any way I can get Popcorn back? I don't care if it's 1 or 2, either is fine.

Help please,
Sara
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#2 User is offline   alexatrox 

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Posted 06 September 2006 - 12:17 PM

Contact Roxio to purchase a replacement copy.
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