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Photoshow Unable To Find Cd Or Dvd Burner

Wont Burn CD or DVD

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#1 Mary Jane

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Posted 19 September 2013 - 10:49 PM

Where do I start.... Hard Drive went down 2 months ago, got new hard drive and lost Roxio Photo Show 5 & Roxio Easy Media Creator 7.5. Just by Luck I saved an email where I could download PhotoShow 5 again onto my computer and we bought a new Roxio Easy Media Creator 7.5 (love both of these programs and I have XP) and downloaded it also. I made a Photo show, then made a DVD of the Photoshow as a sample to show what I was going to do for someone. They liked it and then added a few more pictures per their request and went to make a DVD again and this "Attachment 1" appeared after I choose "Playback on TV (DVD or SVCD). Thought I would try to make a copy of the old DVD to see if my Easy Media Creator 7.5 was working ok to make a Disc to Disc, another copy, and it would not read it. My husband tried many things thinking it was our DVD/CD readers, but he was able to copy from the Nero Program from Microsoft. Just before this all happened, something came up on the computer saying the computer did not like something I was trying to do (NOT related to PHOTOSHOW) so I closed it down and unplugged it and then started it up again. Later when I went to work on copying some music to the MP3 player this came up...."The CinePlayer decoders have not yet been activated. You must activate product before use. Please run the player that included these decoders in order to activate the product". Husband tried to figure out what that meant and he ordered the Roxio Creator Plus Disc Burning Software to also add because he remembered having that program on also before. Haven't got it yet so I decided to see what someone could tell us what they think might be wrong. I still wonder did a bug get in my computer, is something wrong with the CD readers, is something wrong with Easy Media Creator 7.5, do we need the Roxio Creator Plus Disc Burning Software????? Big Mystery. - Any Advice Will Be Appreciated!!

#2 sknis

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Posted 20 September 2013 - 03:15 AM

Wow, I think you have a bunch of issues. Where did you get the Easy Media Creator -- off e-bay or similar? That may have been a mistake.

Let's start with the optical drive. Go into Windows Device Manager and look at your optical drive. Is there a question mark or exclamation point next to it? If so, right click on it and delete it. Reboot. Don't worry about deleting it. Windows will find it and reinstall it when the reboot is complete. Did that get rid of the ? or ! ??

If so or if there is not icon on the optical drive as above, then try this (px engine)

Let us know if anything helps.

PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

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Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

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#3 Mary Jane

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Posted 20 September 2013 - 05:56 AM

Husband here! Off Ebay but UNOPENED - No problems in device manager - PX engine does what?

We have 3 signins on the computer
1. Mary Jane Roxio program here
2. Photo Show Roxio program ALSO in here
3. Me

When in MJ, I can open all applications EXCEPT Disk Copier
When in Photo Show, I CAN OPEN Disk Copier but it will not find the destination drive.

The CD DVD drives are OK as we CAN copy from NERO.

I have "repaired" the Roxio program.

#4 sknis

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Posted 20 September 2013 - 08:43 AM

It fixes the burning engine that Roxio uses to burn to a DVD. Try it, what have you got to lose?

PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 8.1  Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Laptop - Windows 10

Dell 13 inch convertible.


#5 cdanteek

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Posted 20 September 2013 - 01:36 PM

We have 3 signins on the computer
1. Mary Jane Roxio program here
2. Photo Show Roxio program ALSO in here
3. Me


What one if any has administrator privileges?

I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#6 Mary Jane

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Posted 20 September 2013 - 05:17 PM

I'm not sure. How would we find out who has Administrative Privileges? I think Mary Jane does - has most of the programs in my signin. The reason there is even a PhotoShow signin is 3 years ago I had some troubles and Roxio told me to try it in a separate signin and we called it PhotoShow, however that wasn't the problem and we never use it. PhotoShow Program is in Mary Jane and is working just fine except for the fact the pop up says "PhotoShow is unable to find a connected DVD or CD burner. If you have an external DVD or CD burner drive, please check the connections and press 'Rescan'. Any help would be GREATLY APPRECIATED!!!! Mary Jane

#7 grandpabruce

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Posted 20 September 2013 - 06:33 PM

I'm not sure. How would we find out who has Administrative Privileges? I think Mary Jane does - has most of the programs in my signin. The reason there is even a PhotoShow signin is 3 years ago I had some troubles and Roxio told me to try it in a separate signin and we called it PhotoShow, however that wasn't the problem and we never use it. PhotoShow Program is in Mary Jane and is working just fine except for the fact the pop up says "PhotoShow is unable to find a connected DVD or CD burner. If you have an external DVD or CD burner drive, please check the connections and press 'Rescan'. Any help would be GREATLY APPRECIATED!!!! Mary Jane


If you want help, click on the blue link in Post #2, and install the updated PX engine.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

 


#8 Mary Jane

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Posted 20 September 2013 - 07:52 PM



  • Click on Start --> All Programs --> Easy Media Creator 8 (or 9) --> Home . (HOME?????) WE Have 7.5 WE Have 7.5 WE Have 7.5
  • Go to Tools --> Disc Information. (NO TOOLS LISTED)
  • The manufacturer & model as well as firmware revision would be shown on the right side.

  • Download and install the latest PX Engine. (Hve no clue how to star)


#9 sknis

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Posted 21 September 2013 - 01:56 AM

Ignore the 7.5. You did not have to repeat it. We know it. We could have pointed to cdanteek's signature item 7 instead.

Did you click on the blue text? It will download the pxengine. Click on it to install it. Actually, since you seem to have an issue with that Roxio KB article. Select to do what cd has in his signature item 7 77 7 7 (see how disrespectful that is?) and work with that.

What is "HVE" and what "star" are you looking at? I want to remind you that you are working with VOLUNTEERS and not Roxio Support. Be nice or feel free to pay a minimum of $25 just to have support answer the phone. You have has issues with the program in the past,; perhaps a basic course on working with computers should be considered. If you are seniors, many libraries and other organizations have low or free classes.

PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 8.1  Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Laptop - Windows 10

Dell 13 inch convertible.


#10 grandpabruce

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Posted 21 September 2013 - 05:23 AM

And here is a link to the older version of the PX engine, which will work with EMC 7.5.

http://images.roxio....ine3_00_58a.zip

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

 





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