5 replies to this topic

[jedimasterk]

I go to create a CD label with Label Creator 8 and even though my Epson R340 printer is identified. I am unable to Print a test page or the project at all. Print buttons are not clickible. Whats up with this?!. Roxio was updated a day ago to versio 8.05.






Screenshot of problem

Edited by jedimasterk, 04 September 2006 - 04:11 PM.

[jedimasterk]

Quote "I recently installed EMC8. I created a disc label and tried to calibrate my HP Photosmart 7550 before printing. I received this error message: "An unknown error accurred while accessing an unnamed file." Man, how ambiguious is that? OK. I tried to go ahead and print the label. I got the same error message. My printer works perfectly with all other programs and has the latest drivers. After perusing the forum I couldn't find anyone else with this problem. Maybe someone has experienced it and found a fix.

Thanks.

Lannwhl"

I also get this when I go to calibrate or print. Also I had to unclick then click the little thumbnail on the bottom left to activate the print and calibrate buttons. But now I get the "unknown" error message when I go to calibrate or print a document in Label Creator. This bug needs to be addressed!.

[jedimasterk]

Well does anyone here have a clue, why print and Label Creator doesn't work?.

[sknis]

jedimasterk, on Sep 22 2006, 05:48 PM, said:

Well does anyone here have a clue, why print and Label Creator doesn't work?.

Although you have selected your printer, the image you posted shows that it is not ready.  Unplug it and restart, try a different USB port, all the tings you would normally try when a USB device doesn't work.  Is this a new printer and have you checked to make sure all the drivers are installed properly (I know sounds too elementary but when every I called my IT professional with a problem, their first response was reboot. )

Edited by sknis, 24 September 2006 - 07:36 AM.

[jedimasterk]

sknis, on Sep 24 2006, 07:23 AM, said:

Although you have selected your printer, the image you posted shows that it is not ready.  Unplug it and restart, try a different USB port, all the tings you would normally try when a USB device doesn't work.  Is this a new printer and have you checked to make sure all the drivers are installed properly (I know sounds too elementary but when every I called my IT professional with a problem, their first response was reboot. )

I tried that. With all my other apps, printing is fine. I finally got it to do a calibration, by selecting standard paper, insted of commercial. But when I was prompted to go ahead and print my label. It still didn't work!. Have to use Corel Photo Album to print a CD label.

[jedimasterk]

Well I finally got it to work. I re-installed the entire application.