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Got No Confirmation Email

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#1 tulickey@gmail.com



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Posted 12 November 2013 - 06:06 PM

This is very strange
Just purchased nxt pro 2, gave cc # and no confirmation email
Call customer support and was told it take 24 hrs to verify information
That is the biggest crock I have ever heard
Started out with roxio 7, upgraded each time with no problems or delay
As I have just upgrade to win 8.1 I figured I upgrade roxio also................mf will never get my money or support again
I wanted the software to complete a project, looks like I will be firing up the win 7 laptop and work with pro 10
Hope they think this delay is worth it because I will bad mouth them from now on
If they lose just one customer ( besides me) I've done my job..........................

#2 sknis


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Posted 13 November 2013 - 07:54 AM

Did you check your spam folders for the e-mail?

You should have kicked the cat !

PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 8.1  Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Laptop - Windows 10

Dell 13 inch convertible.

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