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I purchased NXT2 Pro for download and bought the extended backup service. After I did the install and tried to run the program, it said I was missing a dll file and needed to reinstall. I have tried that a couple of times as well as having it do a repair instead of a new install. I still get the same error. I did not elect to buy a DVD at the time because I thought the download would be fine. Can I but a DVD now? I emailed the sales company but was told I would have to go to tech support. HELP! Thanks for any suggestions. My email is j.griggs100@gmail.com if someone can respond to me.

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The file name is D3dx9_33.dll. Thanks for the reply.

 

Resolution: The error is usually caused by corrupted DirectX installation and can be fixed by reinstalling DirectX by visiting the Microsoft page below.

 

http://www.microsoft...ails.aspx?id=35

 

Note: when installing DirectX, please temporarily disable your anti-virus or firewall program and re-enable them after the installation is complete.

 

Read the large red letters at the bottom of my signature.

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Thanks for the help and the red letter advice. I will remember the advice.

 

I doubt it, your original post still has your email address showing! You should of edited it out. :wacko:

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