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HELP cannot load says cd key has been disabled

#1 User is offline   Robert4524 

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Posted 06 September 2006 - 04:16 AM

Hi,

I bought the download version a couple of years ago now and have used it without problem since then. However a couple of days ago I was looking at my computer's calender and inadvertantly forgot to change the date back to the correct date before I turned off the computer. Now even with that fixed I cannot load Roxio. I am consistantly being told that the system time has been changed since it last operated and I can only register now. However, when I do that I am being told that the cd key has been disabled and it will not let me do anything else.

What can I do to fix this?

Thanks
rbboydston@nomail.net

This post has been edited by Beerman: 06 September 2006 - 06:25 AM

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#2 User is offline   Beerman 

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Posted 06 September 2006 - 04:23 AM

View PostRobert4524, on Sep 6 2006, 07:16 AM, said:

Hi,

I bought the download version a couple of years ago now and have used it without problem since then. However a couple of days ago I was looking at my computer's calender and inadvertantly forgot to change the date back to the correct date before I turned off the computer. Now even with that fixed I cannot load Roxio. I am consistantly being told that the system time has been changed since it last operated and I can only register now. However, when I do that I am being told that the cd key has been disabled and it will not let me do anything else.

What can I do to fix this?

Thanks
rbboydston@nomail.net

I think you'll have to contact Roxio Customer Service with help for this problem.

This post has been edited by Beerman: 06 September 2006 - 06:25 AM

Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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#3 User is offline   lynn98109 

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Posted 06 September 2006 - 05:59 AM

BTW - these are public Forums, searched by google and other search engines, which in turn are searched by spammers seeking to "harvest" email addresses for spamming purposes.

Listing your email address is very likely to increase your spam intake, but it is very UNLIKELY to get you any answers, since those of us who answer don't care to use our personal email addresses for this.

Lynn
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#4 User is offline   Beerman 

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Posted 06 September 2006 - 06:26 AM

View Postlynn98109, on Sep 6 2006, 08:59 AM, said:

BTW - these are public Forums, searched by google and other search engines, which in turn are searched by spammers seeking to "harvest" email addresses for spamming purposes.

Listing your email address is very likely to increase your spam intake, but it is very UNLIKELY to get you any answers, since those of us who answer don't care to use our personal email addresses for this.

Lynn

I went an edited the email for him with a fake ISP and will alert the user via a PM.
Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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#5 User is offline   lynn98109 

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Posted 06 September 2006 - 07:15 AM

View PostBeerman, on Sep 6 2006, 07:26 AM, said:

I went an edited the email for him with a fake ISP and will alert the user via a PM.

Trying to cause trouble for the spammers are you, now? :) :huh: :D :D

Lynn
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