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Roxio Media Creator 8 Upgrade an upgrade fee for a recent purchase

#1 User is offline   New User 

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Post icon  Posted 06 September 2006 - 06:24 PM

Hi Group,
Recently purchased REMC 8 the latter part of July. Now I redceive an email asking me if I want to pay $70 to upgrade to version 9. I don't think it is fair to be required to pay for a new upgrade when the version I just paid for is hardly out of the old box.
Can anyone help me with this one?
Thanks,
Mike
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#2 User is online   Beerman 

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Posted 06 September 2006 - 06:26 PM

View PostNew User, on Sep 6 2006, 09:24 PM, said:

Hi Group,
Recently purchased REMC 8 the latter part of July. Now I redceive an email asking me if I want to pay $70 to upgrade to version 9. I don't think it is fair to be required to pay for a new upgrade when the version I just paid for is hardly out of the old box.
Can anyone help me with this one?
Thanks,
Mike

Not sure if you'll get what you want but you'll have to talk to Customer Service.
Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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#3 User is offline   New User 

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Posted 06 September 2006 - 06:49 PM

View PostNew User, on Sep 6 2006, 07:24 PM, said:

Hi Group,
Recently purchased REMC 8 the latter part of July. Now I redceive an email asking me if I want to pay $70 to upgrade to version 9. I don't think it is fair to be required to pay for a new upgrade when the version I just paid for is hardly out of the old box.
Can anyone help me with this one?
Thanks,
Mike

Thanks Paul
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#4 User is online   Beerman 

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Posted 06 September 2006 - 06:54 PM

View PostNew User, on Sep 6 2006, 09:49 PM, said:

Thanks Paul

No problem. John just posted this on the version 9 boards so it seems like it might be worth your while contacting them.
Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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