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Stability Problems


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#1 PaulyGirl

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Posted 20 January 2014 - 04:11 AM

Keep getting a notice that there is a stability problem with my Sonic Solutions (Roxio Easy Media Creator 9). Can't find an online solution.....any direction on where to look?

#2 sknis

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Posted 20 January 2014 - 06:27 AM

We need to know a little more about your problem. Start with your operating system, and then answer these questions (link)

Also please post the text file from doing a dxdiag evaluation of your computer. Follow these instructions.

BTW, EMC 9 is not compatible with Windows 8 or even Windows 7. It is compatible with XP and Vista.

PC  Desktop -CPU Solutions (Wisconsin): Windows 1064 bit,  I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 8.1  Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Laptop - Windows 10

Dell 13 inch convertible.


#3 grandpabruce

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Posted 20 January 2014 - 07:07 AM

An additional bit of information, in addition to Steve's post. EMC 9 was compatible with Vista, only after installing the 9.1 patch.

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#4 Brendon

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Posted 20 January 2014 - 05:10 PM

Keep getting a notice that there is a stability problem with my Sonic Solutions (Roxio Easy Media Creator 9). Can't find an online solution.....any direction on where to look?


If you get that notice when you're starting Windows up, it's usually the drivers for Direct CD which are causing the problem in an Operating System that doesn't like EMC 9.
Direct CD isn't needed, so uninstalling Direct CD should stop the error message.

Assorted computers in Windows XP, 7, and 10.

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