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chellygel

Wii U + Roxio Hd Pro Gives Red Screen

Question

Hello!

 

I am trying to get my Wii U set up with my Roxio HD PRO Gamecap.

 

My profession is testing so I'm just going to write the steps to reproduce:

1) Installed software on DVD disk

2) plugged WiiU to Roxio device and Roxio device to computer similar to XBOX360 diagram

3) TV did not display, and showed "no signal"

4) Switched HDMI cables around

5) TV did not display, and showed "no signal"

6) Repaired installation

7) TV did not display, and showed "no signal"

8) Uninstalled and Reinstalled software / drivers

9) TV displayed a Red screen when wii u was turned on, blue screen when turned off

10) Roxio Game Capture software displays "no signal"

11) Changed Wii U's settings to 1080p, 1080i, 720p, 480p.

12) Tv displayed Red screen when wii u was turned on, blue screen when turned off

13) Pour whiskey, write this forum post

I followed the advice by turning off firewalls etc still to no avail. I am only able to see a red screen at this point.

 

My computer specs are as follows:

Windows 7, version 6.1 Service Pack 1

Intel I5-3570K

2TB Hard drive with plenty of space.

16 GB DDR3 Ram

Nvidia GeForce GTX 660ti

 

The Roxio Game capture software shows a black bar through a blue screen and says no signal on "HDMI" input (picture attached)

 

I've attached the log file as well.

 

I have not tried connecting the Roxio HD Pro to another device. I do not have an Xbox360, and I do not have a component cable for my PS3.

 

Thanks in advance for your help!

post-117376-0-01591000-1390280749_thumb.png

RGC_Log_1202014_0.txt

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The red 'no signal' tells it all...

 

The RGC device is not receiving a valid signal from your Wii...

 

Until that is fixed NOTHING is going to work :huh:

 

Try using a DVD or BD Player for your Source and see what it does.

 

We have had little comments from the Wii crowd. THIS is one that may help too ;)

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This is what Roxio says about using Wii

 

How do I attach my Wii to Roxio Game Capture HD PRO?

Use a Component (A/V) cable to connect between Wii and Roxio Game Capture HD PRO. Then connect Component (A/V) cable to TV for pass through. The USB cable is to connect between the capture device and your laptop/PC.

 

Also do a google search for "using wii with roxio game capture hd pro". There are lots of hits as well as several videos on how to setup everything

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This is what Roxio says about using Wii

 

How do I attach my Wii to Roxio Game Capture HD PRO?

Use a Component (A/V) cable to connect between Wii and Roxio Game Capture HD PRO. Then connect Component (A/V) cable to TV for pass through. The USB cable is to connect between the capture device and your laptop/PC.

 

Also do a google search for "using wii with roxio game capture hd pro". There are lots of hits as well as several videos on how to setup everything

 

This is the WII U device not the original Wii. You sound a little condescending there too, but ignoring that, I did do the search for videos -- and as far as i've seen, everyone has been able to plug it directly in using HDMI and play with the wii U. If you'd like me to provide you links to those videos, i'd be happy to show them to you.

 

As far as what Jim said, as soon as I get home I will connect another HD capable device to the RGHP to see if it works. I do not have a Bluray or DVD player -- but I may have something else.

 

Will touch base. Unless someone else has other ideas.

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This is the WII U device not the original Wii. You sound a little condescending there too, but ignoring that, I did do the search for videos -- and as far as i've seen, everyone has been able to plug it directly in using HDMI and play with the wii U. If you'd like me to provide you links to those videos, i'd be happy to show them to you.

 

As far as what Jim said, as soon as I get home I will connect another HD capable device to the RGHP to see if it works. I do not have a Bluray or DVD player -- but I may have something else.

 

Will touch base. Unless someone else has other ideas.

 

Sorry I bothered to help :(

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I currently do not have access to a DVD or BluRay player... However I did hook up my Play station 2 to the roxio card; sadly, the same result occurred. I used the PS2's AV cables to connect to the Roxio card and the USB cable to the computer. Still have the no signal red screen. I unplugged the AV cables and i still saw a red screen.

 

I have no installed the software on another computer in my home -- same result on all accounts.

 

Is there anything I can do to try to fix the signal from the Wii U? Is there a setting? or is the red screen of doom associated with this card since the ps2 did not work either?

 

EDIT:

 

I have connected an xbox360, the picture displays on the Roxio software but does not display on my TV. Still no luck with the Wii U...

Edited by chellygel

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PS 2 Will Not work!!!

 

The RGC requires Component or HDMI input neither of which can be produced via an AV connection.

 

Your partial success with the Xbox 360 does tell us that the RGC Device and Software are working correctly :lol:

 

Most likely your TV is not working due to the HDCP signal that is added by the RGC to its' HDMI pass through :(

 

You should be able to add an HDMI splitter BEFORE the RGC so you get a direct hdmi from your Xbox to your TV ;)

 

But back to the Wii ~ is should work! You should not use any Auto Sense output but rather have it set for 1080i. If you have 2 monitors on your PC, the RGC Software should be on Monitor 1.

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Only 1 monitor, so no worries there.

 

Wii U still does not work on 1080i. No signal to the software and thee TV. :/ same picture as i posted originally -- it might be time to call it a refund... :(

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Well, guys, sorry to say -- but I went out and got a different gamecap card and it worked fine. I'm guessing Roxio just doesn't support Wii U quite yet. Their support techs through my ticket said the same thing. I'm impressed with the people who managed to get it up and working -- but sadly, i wasn't one of the people.

 

Thanks for trying to help guys. As far as I am aware, this will not work yet.

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Your TV is the issue and all new cards will have HDCP code as the MPEG threatens to plow under those that do not comply - Resistance is Futile :huh:

 

The splitter would do the trick as I outlined in Post #8. (a lot cheaper as well ;))

 

A HDMI to Component Converter would also be an option but only if you have a TV that can accept Component.

 

But I am really glad you did find a solution that works for you! Just sorry we could not get you going -_-

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Hello I am French. User Roxio Game Capture HD Pro last year year, I show that it is compatible with the Wii U console :

 

 

uq6q.png

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When all else fails, uninstall and reinstall the software I know it is a nuisance but it worked for me

Did you happen to notice that the topic is a little over 3 years old!

 

Time to lock another one up.

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