1 reply to this topic

[Melody]

I have been an avid user of Videowave 7 for quite awhile.  I decided I'd upgrade to 8.  Well, now I'd like to get RID of this miserable, buggy, utterly inexplicable program.  Videowave 7 is off my computer and naturally, I can't find my discs (which I ordered back then).  I sought for an hour some link to an email address to a living person where I could ask this question, but I couldn't find one.  As such, I have to post this on a public board where I'm sure to be sniped at by board regulars.  

Is there someone from support who can help me or am I stuck having to buy used software off Ebay for the moment and searching for another video program that doesn't make me scream?

[sknis]

Melody, on Sep 8 2006, 02:14 PM, said:

I have been an avid user of Videowave 7 for quite awhile. I decided I'd upgrade to 8. Well, now I'd like to get RID of this miserable, buggy, utterly inexplicable program. Videowave 7 is off my computer and naturally, I can't find my discs (which I ordered back then). I sought for an hour some link to an email address to a living person where I could ask this question, but I couldn't find one. As such, I have to post this on a public board where I'm sure to be sniped at by board regulars.

Is there someone from support who can help me or am I stuck having to buy used software off Ebay for the moment and searching for another video program that doesn't make me scream?

Many, many problems are caused by the computer the program is installed on.  Please post your computer specs espacially your video card/chip information. If you bought V8 from Roxio download, you do have 30 days to return it.  I'm not sure what you can do about V7.  Did you register it?  Contact (call) inside sales for help.