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Copy And Convert Stops Running


I have a video that was created from a vhs home movie and I am trying to convert it so that I can edit it but when I try to convert it the initial 'Caching Title' window comes up but then immediately I get a message saying that Roxio converter has stopped working.

What will help with this?

Is there a manual for this program? There is a lot about it that I don't understand.

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