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Videowave crashes with transition add


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#1 ckreed

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Posted 11 September 2006 - 11:34 AM

Hello - I have noticed this problem posted by others but haven't seen a solution yet. I am creating a video slide show with still photos using Videowave. It is only 9 minutes long. I have added a few transtions but am not able to add any more without the program crashing and closing.

My system:
Dell Inspiron 6000
1.8 ghz, 504 mb RAM

Thanks

#2 Patty

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Posted 11 September 2006 - 12:19 PM

View Postckreed, on Sep 11 2006, 12:34 PM, said:

Hello - I have noticed this problem posted by others but haven't seen a solution yet. I am creating a video slide show with still photos using Videowave. It is only 9 minutes long. I have added a few transtions but am not able to add any more without the program crashing and closing.

My system:
Dell Inspiron 6000
1.8 ghz, 504 mb RAM

Thanks


What type of transitions? Could you list more of your computer specs including your video card.
Patty


V6, V7v7.5, V8 , v9 ,
Dell Dimension XPS4, Windows XP Prof
PROCESSOR,80547,Pentium 4 Prescott DT,Pentium4 Prescott DT.3.4GHZ.1 MEGB, 800FSB
DUAL IN-LINE MEMORY MODULE, 1G, 533M, 128X64, 8, 240, 2RX8 (4G total Memory)

DIGITAL VIDEO DISK DRIVE, 17G, 16X, I, 5.25" FORM FACTOR, LITEON, CHASSIS 2001, V5
ASSEMBLY, DVD+/-RW, 16X, HALF HEIGHT, NEC 3450 CARD (CIRCUIT), MULTI-MEDIA, AUDIO, 1394,
CARD (CIRCUIT), GRAPHICS, 256, GEFORCE, 6800, HMGA11
FLOPPY DRIVE, 1.44M, 3.5" FORM FACTOR, 3MD, NO BEZEL, SAMSUNG, CHASSIS 2001
HARD DRIVE, 250GB, Serial ATA, 8MB, WD-XL80-2
HARD DRIVE, 74GB, 8MEGB, 10K, Serial ATA, WD-EXPN
HARD DRIVE, 74GB, 8MEGB, 10K, Serial ATA, WD-EXPN
NORTON INTERNET SECURITY, WXPPSP3

Dell Vostro 2510 Laptop
Vista Ultimate- Intel® Core™ 2 Duo T5670 (1.8GHz, 2MB  L2 Cache, 800MHz FSB)    Vostro  25108X DVD+/-RW with double-layer DVD+/-R write capability, 2GB Shared Dual Channel DDR2 SDRAM at  667MHz, 2 DIMM    Memory 250GB2 7200RPM SATA Hard Drive with Free  Fall Sensor,    Hard  Drives 256MB NVIDIA® GeForce™ 8400M  GS,
    Video  Board High Definition Audio 2.0    Sound  CardIntegrated 1.3 mega pixel Web Camera and Digital Microphone
Roxio V9.1, 2009, 2010 Pro

XPS 9100..........Windows 7 Ultimate 64..525W, EXTREME PERFORMANCE SYSTEM..., 9100, Assembly, Heatsink, Fan, Mini Tower, KIT...,Processor, I7-920, 2.66, 8MB, Bloomfield, D0, Speaker, 120V, BOSE2, Dell AMERICASORGANIZATION, Card, Wireless, Network, DW1525, Full Height, TUNER..., Television..., TVT9, PLACEMAT..., CARD(CIRCUIT)..., TVT9, NATIONAL TELEVISION SYSTEMS COMMUNICATIONS..., ATSC, Hard Drive, 1.5TB, S2, 7.2K BRINKS-XLOB, HARD DRIVE..., 1TB, S2, 7.2K, WESTERN DIGITAL..., XL500, Kit, Card, Network, Documentation, Antenna, Screw, Assembly, 6-Dual In-line Memory Module, 2G 1333, 128X64, 8, 240, 2RX8, Assembly, Blu-Ray Rewritable, 8X, Half Height, Plds, Card, Graphics, Advanced Micro Devices, 1G, 5670, M206, Assembly, Dvd+/-Rw, 16X, Half Height, BARE, HitachiLg Data Storage, Kit, Software, Roxio, 10.3, Premium, Blu-Ray Disk Playback, Kit, Mouse/keyboard Combo Wireless, AMF, Abnt2
Roxio 2011 Pro

#3 ckreed

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Posted 11 September 2006 - 12:43 PM

Video Card Name: Mobile Intel® 915GM/GMS, 910GML Express
Approx TOtal Memory: 128.0 MB
Main Driver: ialmrnt5.dll

I have Windows XP Media Edition. Any other information I need to give?



View Postckreed, on Sep 11 2006, 12:34 PM, said:

Hello - I have noticed this problem posted by others but haven't seen a solution yet. I am creating a video slide show with still photos using Videowave. It is only 9 minutes long. I have added a few transtions but am not able to add any more without the program crashing and closing.

My system:
Dell Inspiron 6000
1.8 ghz, 504 mb RAM

Thanks


#4 ogdens

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Posted 11 September 2006 - 01:24 PM

[quote name='ckreed' date='Sep 11 2006, 04:43 PM' post='51044'] Video Card Name: Mobile Intel® 915GM/GMS, 910GML Express
Approx TOtal Memory: 128.0 MB
Main Driver: ialmrnt5.dll
I have Windows XP Media Edition. Any other information I need to give?





Answer the first question of Patty's.

Edited by ogdens, 11 September 2006 - 01:25 PM.


#5 Patty

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Posted 11 September 2006 - 01:26 PM

View Postckreed, on Sep 11 2006, 01:43 PM, said:

Video Card Name: Mobile Intel® 915GM/GMS, 910GML Express
Approx TOtal Memory: 128.0 MB
Main Driver: ialmrnt5.dll

I have Windows XP Media Edition. Any other information I need to give?


Which transitions were you trying to add when the problem arose?  Did you make sure all the drivers were updated and that you have the last directX installed.
Patty


V6, V7v7.5, V8 , v9 ,
Dell Dimension XPS4, Windows XP Prof
PROCESSOR,80547,Pentium 4 Prescott DT,Pentium4 Prescott DT.3.4GHZ.1 MEGB, 800FSB
DUAL IN-LINE MEMORY MODULE, 1G, 533M, 128X64, 8, 240, 2RX8 (4G total Memory)

DIGITAL VIDEO DISK DRIVE, 17G, 16X, I, 5.25" FORM FACTOR, LITEON, CHASSIS 2001, V5
ASSEMBLY, DVD+/-RW, 16X, HALF HEIGHT, NEC 3450 CARD (CIRCUIT), MULTI-MEDIA, AUDIO, 1394,
CARD (CIRCUIT), GRAPHICS, 256, GEFORCE, 6800, HMGA11
FLOPPY DRIVE, 1.44M, 3.5" FORM FACTOR, 3MD, NO BEZEL, SAMSUNG, CHASSIS 2001
HARD DRIVE, 250GB, Serial ATA, 8MB, WD-XL80-2
HARD DRIVE, 74GB, 8MEGB, 10K, Serial ATA, WD-EXPN
HARD DRIVE, 74GB, 8MEGB, 10K, Serial ATA, WD-EXPN
NORTON INTERNET SECURITY, WXPPSP3

Dell Vostro 2510 Laptop
Vista Ultimate- Intel® Core™ 2 Duo T5670 (1.8GHz, 2MB  L2 Cache, 800MHz FSB)    Vostro  25108X DVD+/-RW with double-layer DVD+/-R write capability, 2GB Shared Dual Channel DDR2 SDRAM at  667MHz, 2 DIMM    Memory 250GB2 7200RPM SATA Hard Drive with Free  Fall Sensor,    Hard  Drives 256MB NVIDIA® GeForce™ 8400M  GS,
    Video  Board High Definition Audio 2.0    Sound  CardIntegrated 1.3 mega pixel Web Camera and Digital Microphone
Roxio V9.1, 2009, 2010 Pro

XPS 9100..........Windows 7 Ultimate 64..525W, EXTREME PERFORMANCE SYSTEM..., 9100, Assembly, Heatsink, Fan, Mini Tower, KIT...,Processor, I7-920, 2.66, 8MB, Bloomfield, D0, Speaker, 120V, BOSE2, Dell AMERICASORGANIZATION, Card, Wireless, Network, DW1525, Full Height, TUNER..., Television..., TVT9, PLACEMAT..., CARD(CIRCUIT)..., TVT9, NATIONAL TELEVISION SYSTEMS COMMUNICATIONS..., ATSC, Hard Drive, 1.5TB, S2, 7.2K BRINKS-XLOB, HARD DRIVE..., 1TB, S2, 7.2K, WESTERN DIGITAL..., XL500, Kit, Card, Network, Documentation, Antenna, Screw, Assembly, 6-Dual In-line Memory Module, 2G 1333, 128X64, 8, 240, 2RX8, Assembly, Blu-Ray Rewritable, 8X, Half Height, Plds, Card, Graphics, Advanced Micro Devices, 1G, 5670, M206, Assembly, Dvd+/-Rw, 16X, Half Height, BARE, HitachiLg Data Storage, Kit, Software, Roxio, 10.3, Premium, Blu-Ray Disk Playback, Kit, Mouse/keyboard Combo Wireless, AMF, Abnt2
Roxio 2011 Pro

#6 ckreed

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Posted 11 September 2006 - 01:31 PM

I am just adding disolve and page turning transtions. It is letting me make pan and zoom changes to the frames, just not transitions.

This may be a stupid question: How do I update my directX?

Thanks!

#7 Patty

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Posted 11 September 2006 - 04:43 PM

View Postckreed, on Sep 11 2006, 02:31 PM, said:

I am just adding disolve and page turning transtions. It is letting me make pan and zoom changes to the frames, just not transitions.

This may be a stupid question: How do I update my directX?

Thanks!


Click here for the download. The page turner is a 3D transition, and if your video card drive hasn't been updated or you don't have the latest update for DirectX that could cause you problems. Also, run this test.Open VideoWave, go to tools (top menu) and select options. Run the rendering test. After the test, look at where the little "dot" is. If it is by software (probably where it started), then you do not have the 3D transitions.

Edited by Patty, 11 September 2006 - 07:30 PM.

Patty


V6, V7v7.5, V8 , v9 ,
Dell Dimension XPS4, Windows XP Prof
PROCESSOR,80547,Pentium 4 Prescott DT,Pentium4 Prescott DT.3.4GHZ.1 MEGB, 800FSB
DUAL IN-LINE MEMORY MODULE, 1G, 533M, 128X64, 8, 240, 2RX8 (4G total Memory)

DIGITAL VIDEO DISK DRIVE, 17G, 16X, I, 5.25" FORM FACTOR, LITEON, CHASSIS 2001, V5
ASSEMBLY, DVD+/-RW, 16X, HALF HEIGHT, NEC 3450 CARD (CIRCUIT), MULTI-MEDIA, AUDIO, 1394,
CARD (CIRCUIT), GRAPHICS, 256, GEFORCE, 6800, HMGA11
FLOPPY DRIVE, 1.44M, 3.5" FORM FACTOR, 3MD, NO BEZEL, SAMSUNG, CHASSIS 2001
HARD DRIVE, 250GB, Serial ATA, 8MB, WD-XL80-2
HARD DRIVE, 74GB, 8MEGB, 10K, Serial ATA, WD-EXPN
HARD DRIVE, 74GB, 8MEGB, 10K, Serial ATA, WD-EXPN
NORTON INTERNET SECURITY, WXPPSP3

Dell Vostro 2510 Laptop
Vista Ultimate- Intel® Core™ 2 Duo T5670 (1.8GHz, 2MB  L2 Cache, 800MHz FSB)    Vostro  25108X DVD+/-RW with double-layer DVD+/-R write capability, 2GB Shared Dual Channel DDR2 SDRAM at  667MHz, 2 DIMM    Memory 250GB2 7200RPM SATA Hard Drive with Free  Fall Sensor,    Hard  Drives 256MB NVIDIA® GeForce™ 8400M  GS,
    Video  Board High Definition Audio 2.0    Sound  CardIntegrated 1.3 mega pixel Web Camera and Digital Microphone
Roxio V9.1, 2009, 2010 Pro

XPS 9100..........Windows 7 Ultimate 64..525W, EXTREME PERFORMANCE SYSTEM..., 9100, Assembly, Heatsink, Fan, Mini Tower, KIT...,Processor, I7-920, 2.66, 8MB, Bloomfield, D0, Speaker, 120V, BOSE2, Dell AMERICASORGANIZATION, Card, Wireless, Network, DW1525, Full Height, TUNER..., Television..., TVT9, PLACEMAT..., CARD(CIRCUIT)..., TVT9, NATIONAL TELEVISION SYSTEMS COMMUNICATIONS..., ATSC, Hard Drive, 1.5TB, S2, 7.2K BRINKS-XLOB, HARD DRIVE..., 1TB, S2, 7.2K, WESTERN DIGITAL..., XL500, Kit, Card, Network, Documentation, Antenna, Screw, Assembly, 6-Dual In-line Memory Module, 2G 1333, 128X64, 8, 240, 2RX8, Assembly, Blu-Ray Rewritable, 8X, Half Height, Plds, Card, Graphics, Advanced Micro Devices, 1G, 5670, M206, Assembly, Dvd+/-Rw, 16X, Half Height, BARE, HitachiLg Data Storage, Kit, Software, Roxio, 10.3, Premium, Blu-Ray Disk Playback, Kit, Mouse/keyboard Combo Wireless, AMF, Abnt2
Roxio 2011 Pro

#8 ckreed

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Posted 11 September 2006 - 09:27 PM

Thank you Patty, but I have a few page turning transition in my program already. I installed the DirectX, (Thanks for the link). I ran the test from VideoWave and the dot stayed on hardware. I am stumped. Hopefully Roxio has good tech support. I will call them tomorrow.

#9 ggrussell

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Posted 12 September 2006 - 03:27 PM

View Postckreed, on Sep 11 2006, 04:43 PM, said:

Video Card Name: Mobile Intel® 915GM/GMS, 910GML Express
I believe the graphics test may be in error and render should be set on SOFTWARE with this chipset.  Having it set to Hardware will indeed cause crashes and lockups if the video chipset does NOT support the 3D functions needed.

Wouldn't surprise me at all if none of the Intel video chipset do.

Have you tried changing the render to software to see if the problems go away?

Edited by ggrussell, 12 September 2006 - 03:31 PM.

Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA

#10 mondschain

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Posted 15 September 2006 - 06:29 AM

I have a similar problem ..... I downloaded the lastest driver and directx..... when I ran the test it was fine though.... and before downloading installing the latest driver it was even worse. I added video and when playing it the video would play for 2 seconds and after that only the sound would go on otherwise the whole computer froze there was no other option but to power off my pc. Now what I do is add one transition and save one usually works. It usually freezes when I play a transition in the transition window or try to drag one from that window, add more than one transition or try to move a picture by dragging it in the storyline view.

#11 ggrussell

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Posted 15 September 2006 - 06:35 AM

With the Geforce 3 64MB card, render should also be set to SOFTWARE.  That card was designed for DirectX 6 or 7 and definitely does not fully support the 3D functions in DirectX 9.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA




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