3 replies to this topic

[networkfour]

Hi
Just installed EMC9, when I click on MyDVD I get the error message "VideoWave 9 has encountered a problem and needs to close.  We are sorry for the inconvenience." and asks to send report to Microsoft. I have uninstalled EMC8 & 9 then reinstalled 9 but still have same problem.
Can anyone help?
Thanks
Ian

[Beerman]

networkfour, on Sep 13 2006, 03:18 PM, said:

Hi
Just installed EMC9, when I click on MyDVD I get the error message "VideoWave 9 has encountered a problem and needs to close.  We are sorry for the inconvenience." and asks to send report to Microsoft. I have uninstalled EMC8 & 9 then reinstalled 9 but still have same problem.
Can anyone help?
Thanks
Ian

Do you happen to have Internet Explorer 7 beta installed? If so, there's a problem with it and EMC9 and they're working on a fix.

[networkfour]

Thanks for quick reply.
I've got  rid of IE7 and gone back to IE6 and all seems well
Thanks again
Ian

[Beerman]

networkfour, on Sep 13 2006, 03:44 PM, said:

Thanks for quick reply.
I've got  rid of IE7 and gone back to IE6 and all seems well
Thanks again
Ian

Glad it worked.  There are some work arounds posted but unless you're a die hard IE user, it's probably better to wait until the final version.  It seems that the beta blocks the activation which is why MyDVD and Videowave crashed for me.