Help
Roxio Community
After reinstalling EMC 7 on a new hard drive roxio will not active. It says the cd key is disabled. Support has not responded. I am not even sure my request for help went anywhere. It did get a ticket? number and it showed it as open. Unfortunately, I didn't write the number down. But then I can't even find that help page again to see if any reply was made.
The support/tech help is the hardest help page I have ever seen. Do I need to have a PhD in computer science to use Roxio?
Why do I feel that I was ripped off for $100?
Page 1 of 1
cd key is disabled
#2
- Digital Beer Guru
- Group: Digital Guru
- Posts: -8,434
- Joined: 04-January 06
- Gender:Male
- Location:Just outside the Big Easy
Posted 14 September 2006 - 01:25 PM
lourych, on Sep 14 2006, 03:34 PM, said:
After reinstalling EMC 7 on a new hard drive roxio will not active. It says the cd key is disabled. Support has not responded. I am not even sure my request for help went anywhere. It did get a ticket? number and it showed it as open. Unfortunately, I didn't write the number down. But then I can't even find that help page again to see if any reply was made.
The support/tech help is the hardest help page I have ever seen. Do I need to have a PhD in computer science to use Roxio?
Why do I feel that I was ripped off for $100?
The support/tech help is the hardest help page I have ever seen. Do I need to have a PhD in computer science to use Roxio?
Why do I feel that I was ripped off for $100?
I remember recently where someone else reported this and I believe they did not post back what they did. I'll see if I can find out more about this and get back ASAP.
Paul
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#3
- Digital Master
-
- Group: Members
- Posts: 2,890
- Joined: 25-March 06
Posted 14 September 2006 - 08:13 PM
For right now you will have to call our tech support department and they can help fix it for you.
#4
- Moderator
-
- Group: Moderator - Roxio
- Posts: 1,129
- Joined: 24-April 06
Posted 15 September 2006 - 05:41 AM
http://selfserve.roxio.com/
You can log in there and see your ticket number
send your ticket number to me through pm
You can log in there and see your ticket number
send your ticket number to me through pm
ALL YOUR BASE ARE BELONG TO US !
Share this topic:
Page 1 of 1