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DoubleEyepatch

Capture Crashes On Start Up

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Well the title says it all to be honest, every time I click capture to start capturing footage I'm greeted with 'Roxio Media capture has stopped working' before it closes down, I've tried re-installing the software and running as admin and I'm just completely unsure as to what the problem is.

I was using it fine for a while then I stopped using it for a bit and now this has happened, sorry if I've posted this in the wrong thread.

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Given what you provided, what do you expect :huh:

 

Has it always done this or did it work before?

 

What you are full PC Specs?

 

Have you done a Proper Repair?

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

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