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Cannot Transfer Vhs With Video Import In Roxio Creator Nxt 2


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#1 TimothyMThomas

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Posted 11 July 2014 - 05:33 PM

I purchased the Roxio Video Capture Device in April 2011 and used it with my Roxio Easy Media Creator 10 to import a couple of VHS tapes during that year. Now I need to do it again, however I have since upgraded to Roxio Creator NXT Pro 2 last December and now it is not working! This is on the same PC - a Windows 7 32-bit PC - and the same Video Capture Device. Only difference is upgraded Roxio software. I actually kept my Easy Media Creator 10 as well, but the Import is displaying the same bugs that the NXT Pro software is displaying! Specifically: the audio comes out choppy when trying to import the video, and then when I play it back, the audio is super-fast and out of synch. Any ideas? Something that should be extremely simple is turning out to be ridiculously time consuming!

#2 cdanteek

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Posted 12 July 2014 - 05:16 AM

Open device manager and expand sound video and game controllers. Now plug in the Roxio USB Device and look for entries under 'sound video and game controllers' what shows up and does any entry show under other device when it's plugged in?

I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

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#3 Jim_Hardin

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Posted 12 July 2014 - 05:26 AM

Any ideas? Something that should be extremely simple is turning out to be ridiculously time consuming!


NOTHING in Video is "simple" :)

#4 TimothyMThomas

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Posted 12 July 2014 - 02:51 PM

Open device manager and expand sound video and game controllers. Now plug in the Roxio USB Device and look for entries under 'sound video and game controllers' what shows up and does any entry show under other device when it's plugged in?

Device Manager looks fine. It shows up in the Roxio tool and I'm able to play the video, but video doesn't play correctly.

#5 TimothyMThomas

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Posted 12 July 2014 - 02:53 PM

NOTHING in Video is "simple" :)

Maybe so, but I think if you buy something it should be expected to work as advertised or you get a refund. Any ideas on why this version of the software isn't working with the Roxio USB Device? Or if there's a workaround to make it work?

#6 cdanteek

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Posted 12 July 2014 - 02:54 PM

Device Manager looks fine. It shows up in the Roxio tool and I'm able to play the video, but video doesn't play correctly.


I never asked if Device Manage looked fine! :unsure:

I asked specific questions needed to assist you. :huh:

If you won't answer them I'm done here. :o

I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#7 TimothyMThomas

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Posted 12 July 2014 - 03:28 PM

cdanteek, that was shorthand for "I checked the things you mentioned and they are not an issue". In other words, no "other device" entries, and the entries that do appear make sense (Dazzle Video Capture USB Audio Device, Realtek High Definition Audio, USB 2861 Video).

#8 cdanteek

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Posted 12 July 2014 - 03:33 PM

The Dazzle Video Capture USB Audio Device was sold to work with Roxio Easy Media Creator 10.

I don't have one to test with Nxt2 but I would bet it won't work with the drivers bundle with Nxt2 for this device, click here, http://www.roxio.com...e/overview.html

I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

 

 

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.

Spoiler


1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!

 

 


#9 TimothyMThomas

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Posted 12 July 2014 - 06:00 PM

The Dazzle Video Capture USB Audio Device was sold to work with Roxio Easy Media Creator 10.

I don't have one to test with Nxt2 but I would bet it won't work with the drivers bundle with Nxt2 for this device, click here, http://www.roxio.com...e/overview.html

Thanks cdanteek. Wow if that's true -- how ridiculously frustrating. I upgraded to Nxt2 because version 10 is not compatible with Windows 7, so when I upgraded to Win7 I had to upgrade Roxio as well. Now, if you are right, I find that doing this turned a perfectly good hardware device into a useless hunk of junk that I only had a chance to use one time. What a waste of money, unfortunately. Do you know if they make a newer version compatible with Nxt2? Or if anyone else makes a comparable product?

#10 ogdens

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Posted 13 July 2014 - 06:49 AM

Go the Link provided in post #8.

#11 TimothyMThomas

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Posted 13 July 2014 - 01:40 PM

Yeah I see, thanks ogdens. Wow. At least I know to stop wasting time troubleshooting. I will complain to Roxio Support and see about a refund for either the upgrade or the device. Thanks all.

#12 ogdens

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Posted 13 July 2014 - 03:27 PM

Go for it, you have nothing to loose. ;)




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