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Can't burn


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#1 Julif

Julif

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Posted 21 September 2006 - 04:55 PM

I made the mistake of loading EMC 8, but don't care for it and want to go back to 7.5.  But after reinstalling it, I can use it, but when I attempt to burn I get as far as completing the dialog box for where to create the image, but then get the above error.

The Event Viewer shows 2 Application errors:

1000, Faulting application dvdbuilder7.exe, version 7.5.0.47, faulting module polarisutils.dll, version 7.5.0.47, fault address 0x0000be34.

and another:

1001, Fault bucket 246393324.

And a System Error:
Service Control Manager, 7023. The Application Management service terminated with the following error:
The specified module could not be found.

I located polarisutils.dll at  C:\Program Files\Common Files\Roxio Shared\DLLShared
but I'm wondering if this version belongs to EMC8, but it's version says:  7.5.0.47    so I think it really belongs to EMC7.5.  

Does anyone have any great ideas?

Thank you!




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