2 replies to this topic

[HBT]

I'm new to all this and spent some time comparing Roxio, Nero and a couple of other programs. Based on what I read in various reviews, I decided to go with Roxio Easy Media Creator 9.

Ever since installing the software (sucessfully), I've been plagued with crashes. I noticed from these forums that IE 7 may have been the culprit in some cases, so I've removed this and also removed any trace of all other programs remotely associated with media management. While this helped reduce the number of crashes, I still get wrecked ocassionally when I work with MyDVD. I will need to be more specific about what type of crashes, but in the meantime, I've taken the advice of a moderator on these forums and run DirectX Diagnostic Tool to determine if my PC is properly configured for EMC9.

Here is what I've got:

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2
System Model: Dell DM051                  
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel® Pentium® D CPU 2.80GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 912MB used, 1546MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)

Display card name: RADEON X300 SE 128MB HyperMemory
Chip type: RADEON X300 SE (0x5B60)
DAC type: Internal DAC(400MHz)
Display Memory: 128.0 MB
Current Mode: 1152 x 864 (32 bit) (75Hz)
Monitor Max Res: 1600,1200
Driver Version: 6.14.0010.6561 (English)
DDI Version: 9 (or higher)
Driver Date/Size: 8/4/2005 06:10:38, 205312 bytes

Could a good samaritan moderator please confirm my capacity, or otherwise, to run EMC9. If that checks out okay, I can then start to impose on you further with more specific details about my crashes.

[sknis]

HBT, on Sep 23 2006, 05:05 AM, said:

I'm new to all this and spent some time comparing Roxio, Nero and a couple of other programs. Based on what I read in various reviews, I decided to go with Roxio Easy Media Creator 9.

Ever since installing the software (sucessfully), I've been plagued with crashes. I noticed from these forums that IE 7 may have been the culprit in some cases, so I've removed this and also removed any trace of all other programs remotely associated with media management. While this helped reduce the number of crashes, I still get wrecked ocassionally when I work with MyDVD. I will need to be more specific about what type of crashes, but in the meantime, I've taken the advice of a moderator on these forums and run DirectX Diagnostic Tool to determine if my PC is properly configured for EMC9.

Here is what I've got:

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2
System Model: Dell DM051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel® Pentium® D CPU 2.80GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 912MB used, 1546MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)

Display card name: RADEON X300 SE 128MB HyperMemory
Chip type: RADEON X300 SE (0x5B60)
DAC type: Internal DAC(400MHz)
Display Memory: 128.0 MB
Current Mode: 1152 x 864 (32 bit) (75Hz)
Monitor Max Res: 1600,1200
Driver Version: 6.14.0010.6561 (English)
DDI Version: 9 (or higher)
Driver Date/Size: 8/4/2005 06:10:38, 205312 bytes

Could a good samaritan moderator please confirm my capacity, or otherwise, to run EMC9. If that checks out okay, I can then start to impose on you further with more specific details about my crashes.

I'm not a moderator, just a user like you but I've been around for a little longer.  Your computer should run the software OK.  The first and easiest thing to check is the video card since V8 and V9 hand off a lot of the processing to that card. You must have added that card separately because I could not find your Dell model with that card.  Go to ATI's web site and download the latest video drivers for your computer.  Follow the instructions.   After that, in MyDVD, on the top menu, go to tools then options and run the rendering (video test).  The only feedback you get is the location of the little dot that will be near either hard ware or software.  Do not move it manually from software to hardware because it could give you crashes.  It is OK to move it from hardware to software; encoding will be slightly slower but you won't be able to use many of the transitions.

Try that first.  unexpected crashes can also come from your CPU running at 100% for a log time.  It will overheat and shut down your computer to protect it. Make sure your case and CPU fans are running OK and that the inside of your case is  relatively clean (dust builds up quickly.)   Be careful and use all the precautions. One or more bad memory sticks can also cause this type of problem if it occurs with other heavy use of your computer.

[HBT]

Thanks for the good advice sknis.