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Showing content with the highest reputation since 03/06/2020 in all areas

  1. 1 point
    Hello, after update today to macOS Catalina 10.15.4 Roxio Toast 18 version 18.3 6281 does not start as a window anymore. It stays in the dock as a icon. No window opens. I have to start a "New Disk" out of the upper Menue-Line, then the normal window opens and i can work with Toast normaly. How can i fix this behavier ?
  2. 1 point
    Absolutely, why no progress yet?
  3. 1 point
    Still no fix for Prores Mac native format. Why?
  4. 1 point
    This is still a problem in Toast 18 Pro. All versions of 422 MOV files have worked in the past. It worked once when I upgraded to Toast Pro 18 and since then has failed to work. There's no reason a compressed codec such as 264 should work while a 422 file shows up on the Toast menu AND functions properly but shows up as only 904kb in the "on disc" menu. We've done the delete & reinstall "solution" but it is still not functioning. What's up Roxio? Here's the screenshot of what most of us are seeing. How about a real fix?
  5. 1 point
    This appears to be the same problem I experience with NXT6. I have spent MONTHS with tech support. All of their suggestions are WORTHLESS. I even created screen captures to prove what is going on. They (tech support) continually feign ignorance to attempt to close the inquiry number. Interestingly, I finally came across one tech who mentioned this is a common complaint. Here is what I discovered - for whatever reason when the program creates the audio proxy file, it creates a “corrupted” proxy audio file. The longer the video to be edited, the more fuzzy/corrupt the sound will progressively become. It is clearly a problem with how the program extracts audio from the video when it creates the proxy file. They may have hard coded an improper setting into the program or something. You can confirm this yourself by changing the default audio proxy directory in settings and then listening to the audio file it creates. I can’t figure out if the program uses the proxy file for rendering or if it creates another temporary (yet also corrupt) audio file.  This is repeatable on multiple machines. An i9 - MacBook running windows duel boot - even my surface 4. All of them exhibit this behavior. I believe they use ffmpeg to extract, but I still don't know how it is called up for the conversation. This is entirely due to a poorly crafted program. I can replicate the problem with multiple machines and differing files. It is not your drivers (video or sound) - it is NOT a machine dependent problem. It is a bug that Roxio/Corel must address. I was hoping a fix would be issued by Roxio/Corel to take care of it. Contact tech support via email in this site. Let them log a complaint. https://www.roxio.com/en/support/
  6. 1 point
    Toast 15 recognized all ProRes codecs. Made beautiful blu-rays. I upgraded to Toast 17 and it will only burn using .264 WHICH IS A TERRIBLE CODEC. The color of 264 is yellow, the contrast is extreme, and it's not as clear as any of the ProRes. So Toast has become useless for burning DVDs or Blu-Rays with proper quality for a large audience to see. AND it means you have to change all your coloring and lighting ... guessing what will come out. This is a terrible, terrible bug. What is wrong with Roxio that they don't fix this?? How can anyone be satisfied with a disgusting looking movie? And of course their "customer support" is wretched. They keep telling me they will contact me by e-mail... but I only get a stupid pre-made email. They never NEVER address my issue!
  7. 1 point
    I have a similar problem. Anytime I try to make a DVD or Blu-ray with ProRes files it ends up being several hundred gigabytes in size and obviously can't be burned. Works fine with H.264. Roxio, please fix this.
  8. 1 point
    I neglected to read the above note from hermie54 before posting my last response. While ProRes422 indeed is used for editing, it's also been long recommended to me as the preferred .mov choice for a FCP X Master file. I've been doing so for years and the AVCHD discs I've burned always are excellent. So it does, in fact, "work" with earlier versions of Toast. When FCP "Share to disc" is working, I usually let it do the job. But occasionally, usually after an IOS or FCP software update, it breaks (always near deadline) and I fall back on Toast 14. As previously mentioned, 14 Pro still works with ProRes422 .mov files from FCP but 17 currently does not. My FCP AVCHD discs are projected on a large screen before an audience of 100 or so and I want all the resolution I reasonably can get. That's why I've always gone with ProRes422. I also burn additional AVCHDs and standard DVDs for very limited distribution. However, I'm thinking now that I'll simply project my original Master .mov file via a laptop and hope Toast 17 gets "fixed" or my copy of Toast 14 continue to hang in there for disc production.
  9. 1 point
    Historically, Roxio, and Adaptec before them, did not concern themselves with being backwards compatible, at least with their Creator application. Most releases were not compatible with the prior release build files. The ability to open such files with subsequent versions always fell on deaf ears.
  10. 1 point
    I have the same issue. I trashed Toast17 and re-installed. No difference. I can't burn a BluRay either. In this case Pro17 reports a huge file to burn many times bigger than the source file. I'm on a Mac running Mojave. *Caution * if you completely trash Toast it all trashes for BluRay Plugin! And since I hadn't registered it I had to buy another for $9.99 plus tax. I'll check whether this now allows me to create a BluRay disk.
  11. 0 points
    I can't get anything to work! I cleaned up my system of all old toast ect. files. ,caches, temp, rebooted, reinstalled, clicked ok on the ( authorizing blue-ray burn) still nothing! I have spent days trying to get this to work. If anyone can tell me how to get help with this problem please let me know I really need my blue-ray software. I have people waiting on me to get this stuff burned.
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